Brinkley Hobgood
Roxboro,NC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a work from home position. Ready to help team achieve goals. I am a detail-oriented team player with strong customer sevice background and skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Small Animal Manager, Child Mentor, Horse barn attendant, Farm Assistant
Sunrise Community Farm Center
2023.05 - 2024.06
- Duties are to feed, water, clean and sanitize all animals enclosures, horse care on weekends, tending to hurt or sick animals, administering medication as needed, tending to minor animal injuries, communicate and maintain feeding/watering schedules, delegate feeding to students/campers and supervising mentors as necessary, inspect each area to ensure completion daily
- Keep track of feed and report low feed or supplies to Maintenance before feed runs
- Keep animal care equipment organized and clean
- Include students and visitors as much as possible when they are present to educate and encourage learning through participation
- Lead after school campers & summer rainbows through activities around the farm and related to small animals
- Other duties were to be an after school mentor which was to tend to the care and needs of 2-25 children ages 4-14, teaching them about animal care, how to properly hold the animals and feed them as well as keep their habitats cleaned and sanitized
- I taught a few classes on the care of rabbits and chickens, I also taught them about the anatomy of our small animals, the right and wrong about feeding them garden foods
- Create and maintain feed schedules and chore charts
- I also ran lessons at the horse barn where I taught how to properly groom/brush a horse and then saddle them up, walking, trotting, cantering, and jumping
- I was in charge of when I was at the horse barn, as well as feeding and grooming the horses myself.
- Created sctivities for youth to improve communication skills, teamwork and cooperation.
Sales Associate
Valeros
2023.02 - 2023.03
- Duties were to assist customers needs, help with serving food orders, count my register each day, ring up customers as needed
- Stock shelves as needed, refill drink machines and coffee machines daily, take food orders and serve them.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Freight Processing Lead Manager
Big Lots Inc
2022.01 - 2022.12
- Responsibilities were to unload the merchandising and furniture trucks, as well as stock all items, open and close the stores on my work days, count money each day for registers and deposits, check and correct time cards, schedules, plan work days, ticketing and pricing items, mark items down, assist in all customer and associate confrontations, assist in any management duties needed daily
- Reset aisles from using a plan-o-gram, assist my team in resetting shelves for seasonal usage
- Type in paperwork from the trucks, fill out online orders for merchandise and furniture, also helped place orders online for mattresses and couches
- Answer any phone calls and place orders or find orders online as needed
- Sort and file paperwork from truck orders we received and vendor orders for foods.
- Liaised internally to focus on administrative and organizational matters and externally to concentrate on professional practice issues.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
Keyholder/Manager
Shoe Show Inc
2021.08 - 2021.12
- Scheduled employees, prepared bank deposits, and drafted sales reports to keep daily processes running smoothly.
- Accepted and processed customer returns.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Streamlined opening and closing procedures as integral member of store staff.
Sales Associate/Stocker
IGA Foodliner
2018.10 - 2021.08
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Built relationships with customers to encourage repeat business.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Sales Associate
Peebles/Stages Stores
2020.02 - 2020.08
- Responsibilities were to assist customers in any department in the store, help with any needs, assist for the dressing rooms, as well as the incoming trucks or merchandise, stock new and older merchandise
- Ring up customers as needed, answer any phone calls.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier/Cook
Hyco Lake Marina
2018.06 - 2018.09
- Responsibilities were to take customers' food orders and cook them as well as serve, ring up customers on the register, stock the coolers and shelves of merchandise, clean the store and bathrooms as needed.
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Stable Attendant
Tillotson Equine
2015.03 - 2017.10
- Responsibilities were to bathe, groom, feed, walk, change stables, water, and medically assist in minor injuries for the horses
- Tend to the everyday care of 3 dogs.
- Kept pens, stalls and equipment clean and sterilized to support animal wellbeing.
Education
Piedmont Community College
Roxboro, NC02.2024
High School Diploma - undefined
Person High School
Roxboro, NC01.2019
Skills
- Clerical Knowledge
- Customer Assistance
- Customer Service Experience
- Cultural Sensitivity
- Verbal and Written Communication skills
- People skills
- Problem-solving abilities
- Data entry
- Typing/Entry
- Detailed documentation
- Writing Skills
- Teamwork or collaboration skills
- Time management skills
- Public speaking
- Organizational know hows
- Adaptability
- Attention to details
- Creativity
- Customer service
- Critical thinking
- Multitasking
- Fast-Learning
- Troubleshooting/researching
- Speed/efficiency
- Visual learner
- Animal holding
- Animal caretaking
- Horse grooming and tacking
- Garden harvesting and planting
- Answering phones
- Reading comprehension
- Maintains Confidentiality
Awards
- A Honor Roll
- AB Honor Roll
- B Honor Roll
- Perfect Attendance
- Completion certificates of Marketing class
- Completion certification for Entrepreneurship 1 and 2
- Completion certificate for Business marketing 1 and 2
- Certified for CPR in 2019
- 3 Certifications of completion for Veterinary Assistant from Piedmont Community College
Timeline
Small Animal Manager, Child Mentor, Horse barn attendant, Farm Assistant
Sunrise Community Farm Center
2023.05 - 2024.06
Sales Associate
Valeros
2023.02 - 2023.03
Freight Processing Lead Manager
Big Lots Inc
2022.01 - 2022.12
Keyholder/Manager
Shoe Show Inc
2021.08 - 2021.12
Sales Associate
Peebles/Stages Stores
2020.02 - 2020.08
Sales Associate/Stocker
IGA Foodliner
2018.10 - 2021.08
Cashier/Cook
Hyco Lake Marina
2018.06 - 2018.09
Stable Attendant
Tillotson Equine
2015.03 - 2017.10
Piedmont Community College
High School Diploma - undefined
Person High School
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