Brinlee Bush
Port Neches,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
Work History
Manager
Blanc on Boston Boutique
09.2020 - Current
- Displaying clothing for social media outlets, scheduling, planning events and meetings, customer relations and sales, model clothing and accessories, social media outreach.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
Sales Associate/ Front Desk Receptionists
Sew Much More
01.2019 - 03.2020
- Measured fabric, filed and organized paperwork, assisted customers with fabric selections, customer relations and sales.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Dance Assistant & Dance Store Cashier
Company D
09.2017 - 01.2020
- Taught dancing routines and combinations, assisted customers with dance shoes, clothes & accessories.
- Provided a strong foundation in dance techniques by reinforcing proper form and alignment during class instruction.
- Increased students'' confidence and stage presence through coaching on facial expressions and body language during performances.
- Provided one-on-one guidance to struggling students, helping them improve their technique and overall performance level.
- Supported a positive learning environment by maintaining a clean, organized, and welcoming studio space.
- Encouraged teamwork among dancers by facilitating group activities designed to foster camaraderie and collaboration.
Front Desk Receptionist & Cashier
The Rustic Door
10.2018 - 12.2018
- Credit card processing, cashier, microsoft office, social media outreach.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
Internship
Greater Port Arthur Chamber of Commerce / Port Arthur Education Foundation
06.2017 - 07.2017
- Credit card processing, interviewing skills, website design & maintenance, microsoft excel spreadsheets, general accounting principle, grant writing, non-profit development, social media outreach.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Analyzed problems and worked with teams to develop solutions.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Participated in workshops and presentations related to projects to gain knowledge.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
- Interacted with customers by phone, email, or in-person to provide information.
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Collaborated with senior management on new initiatives to build confidence.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
Front Desk Receptionist & Dog Keeper
Posh Pets
06.2016 - 08.2016
- Scheduled appointments for dog's owners, called vets for records, filed and organized paperwork.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Developed strong working relationships with team members, fostering a positive work environment.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
Education
LAMAR
Skills
- Team Leadership
- Time Management
- Clerical Work
- Complex Problem-Solving
- Project Management
- Staff Development
- Sales Techniques
- Schedule Preparation
- Performance Evaluations
- Business Administration
- Marketing
- Business Project Management
References
- Joe Tant, (409) 963-1107, Financial Manager / Executive Director, Greater Port Arthur Chamber of Commerce and The Port Arthur Education Foundation Inc.
- Raquel Ochoa, (409) 963-1107, Communications and Technical Administrator, Greater Port Arthur Chamber of Commerce / The Port Arthur Education Foundation
- Tammy Holt, (409)-749-0226, Owner of Sew Much More
Timeline
Manager
Blanc on Boston Boutique
09.2020 - Current
Sales Associate/ Front Desk Receptionists
Sew Much More
01.2019 - 03.2020
Front Desk Receptionist & Cashier
The Rustic Door
10.2018 - 12.2018
Dance Assistant & Dance Store Cashier
Company D
09.2017 - 01.2020
Internship
Greater Port Arthur Chamber of Commerce / Port Arthur Education Foundation
06.2017 - 07.2017
Front Desk Receptionist & Dog Keeper
Posh Pets
06.2016 - 08.2016
LAMAR
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