Brinley Armand

Motivated and personable high school graduate, seeking a receptionist position, customer service and sales representative to gain hands-on administrative, sales and customer service experience while preparing to pursue a college degree in business administration. Brings strong communication, organization, and customer service skills developed through school and volunteer roles. Committed to creating a warm and professional first impression for every visitor.

• Strong interpersonal and communication skills developed through volunteer front-desk and event assistant roles.
• Bilingual in English and Creole, with experience assisting diverse communities in both school and youth church settings.
• Proficient in Google Workspace and basic office software, with hands-on experience managing calendars, calls, and visitor logs.

Front Desk and Communication: Scheduling and Organization: Customer Service and Problem-solving:

• Greeted over 100+ parents and guests during school events, offering directions and assistance with professionalism.
• Answered phones as part of school office support, transferring calls accurately and taking clear messages.
• Delivered daily announcements and updated bulletin boards with timely information.
• Organized parent-teacher meeting schedules with minimal overlaps or missed appointments.
• Created sign-up sheets and managed room bookings for student clubs and tutoring events.
• Collected event feedback and implemented suggestions, increasing participant satisfaction by 25%.
• Worked as a peer guide during school tours, ensuring all guests felt welcome and informed.