Brinley Broadbent

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
• Dealt with extremely important information regarding residents things like, DNR, Medication, Will, making sure it was put away and put into the system correctly and maintaining a strict confidentiality standards
• Communication with the residents that have a difficult time speaking or understanding.
• Helping residents walk back to there rooms, get out of chairs, and getting them dressed.

• Enhanced school cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
• Promoted a healthy learning environment by disinfecting classrooms, restrooms, and common areas on a consistent schedule.
• Assisted with minor maintenance tasks such as changing light bulbs, repairing fixtures, and painting walls to keep the facility in good condition.
• Collaborated with faculty and staff to address specific cleaning requests or concerns in their respective areas.
• Moved furniture for cleaning and set up for special events.
• Maintained positive relationships with coworkers by providing support in their tasks and sharing knowledge about best practices in custodial work.
• Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
• Improved outdoor appearance with regular groundskeeping duties such as lawn care, leaf removal, and snow removal when necessary.
• Reduced maintenance costs by routinely inspecting and maintaining cleaning equipment for optimal performance.

Assisted in increasing company profitability through strategic sales initiatives and targeted marketing campaigns.

• Improved customer satisfaction ratings, addressing client concerns promptly and professionally.
• Reduced operational costs with thorough budget analysis and effective cost-saving measures.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Assisted coworkers and staff members with special tasks on daily basis..
• Learned how to cook and maintain a proper station appropriate for food.
• Going through the course to get a Food handlers permit.

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Used cash registers and credit card machines to cash out customers.
• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
• Printed dining checks with total due, collected payment and offered receipts to complete transactions.