Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brintney Vanderpool

Orem,UT

Summary

Adept at fostering client relationships and ensuring satisfaction, Leveraged punctuality and interpersonal communication skills at Uber And Lyft to enhance client retention significantly. Expertise in listening and empathy development, coupled with a knack for needs assessment, has consistently elevated the customer experience, making me a valuable asset to any service-oriented team. Service-minded Chauffeur versed in customer service, security and passenger assistance. Outgoing professional with strong conflict resolution skills and excellent knowledge of local roads.

Overview

7
7
years of professional experience

Work History

Chauffeur

Uber And Lyft
05.2021 - Current
  • Maintained excellent vehicle cleanliness, both interior and exterior, for optimal client comfort.
  • Built lasting relationships with clients through exceptional customer service and attentiveness to their needs.
  • Provided courteous assistance with luggage handling, ensuring safe transport of personal belongings.
  • Enhanced client satisfaction by providing punctual, reliable transportation services and maintaining professional demeanor.
  • Ensured passenger safety by adhering to traffic laws and regulations at all times.
  • Coordinated airport transfers seamlessly between terminals while maintaining strong communication with clients during travel transitions.
  • Demonstrated excellent knowledge of local attractions, restaurants, hotels, and venues to provide helpful recommendations for clients when requested.
  • Achieved high levels of client retention through consistent professionalism, discretion, and dedication to quality service.

Server

Tru Religion
04.2020 - 05.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Server

Jim's Family Restaurant
12.2017 - 03.2020
  • Cultivated warm relationships with regular customers.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.

Education

Bachelor of Arts - Psychology

Utah Valley University
Orem, UT
12.2025

Associate of Arts - Communication- Non-verbal Relations

Western Illinois University
Macomb, IL
05.1997

Associate of Arts - General Studies

Spoon River College
Macomb, IL
05.1996

Skills

    Safe Driving

    Punctuality

    Flexibility

    Professional manner

    Building rapport

    Empathy Development

    Multicultural Competence

    Needs Assessment

    Time Management

    Decision-Making

    Emotional Support

    Interpersonal Communication

Timeline

Chauffeur

Uber And Lyft
05.2021 - Current

Server

Tru Religion
04.2020 - 05.2021

Server

Jim's Family Restaurant
12.2017 - 03.2020

Bachelor of Arts - Psychology

Utah Valley University

Associate of Arts - Communication- Non-verbal Relations

Western Illinois University

Associate of Arts - General Studies

Spoon River College

Similar Profiles

CREATE PROFILE
Brintney Vanderpool