Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

BRI'ON HAWKINS

Bentonville,AR

Summary

Talented customer service representative skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies.

Overview

15
15
years of professional experience

Work History

Assistant Store Manager(seasonal)

Cherry Hills Program
11.2024 - 12.2025
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

Store Team Member

Casey's General Stores
01.2021 - 01.2022
  • Cross trained in all areas of store operations.
  • Safely operate kitchen equipment while following safe food handling procedures.
  • Responsible for closing procedures and securing store.

Sales Associate

Georgia Floors Direct
01.2020 - 01.2021
  • Operated forklift and box truck to load merchandise for customers.
  • Made sure warehouse was cleaned and properly stocked daily.
  • Stacked and wrapped pallets of tile for delivery.
  • Checked out customers when they would arrive to pick up their merchandise.

Customer Service Associate III

Lowe's Home Improvement Center
01.2018 - 01.2020
  • Drove sales by identifying customer needs and making product and service referrals.
  • Followed up with previously assisted customers to offer additional support and check satisfaction with resolutions.

Call Center Supervisor

CRG Global Inc.
01.2014 - 01.2017
  • Empowered employees to independently resolve problems and disputes.
  • Worked effectively with diverse team to accomplish daily objectives and meet long-term goals.
  • Met inbound customer needs while maintaining strict performance targets.

Front Store Supervisor

Papa Johns Pizza
01.2011 - 01.2014
  • Managed team of 4 cashiers, optimizing operations through improved scheduling and workflows.
  • Increased revenue by establishing clear goals and coaching employees to improve overall performance.
  • Oversaw and coordinated logistics for special events.

Education

High School Diploma - undefined

Sea Breeze High School
Daytona, FL

Skills

  • Microsoft Office
  • Product Promotion
  • Multi-Line Phone Systems
  • Fast Learner
  • Highly Dependable
  • Excellent attention to detail
  • Trouble shooting and problem solving
  • Social Media Marketing

Accomplishments

While working for doordash, I achieved platinum member status, which is the highest achievable. My completion rate is 99% with 86% being on time early having made 952 deliveries in a year. My customer rating was also a 4.8 out of 5.

Timeline

Assistant Store Manager(seasonal)

Cherry Hills Program
11.2024 - 12.2025

Store Team Member

Casey's General Stores
01.2021 - 01.2022

Sales Associate

Georgia Floors Direct
01.2020 - 01.2021

Customer Service Associate III

Lowe's Home Improvement Center
01.2018 - 01.2020

Call Center Supervisor

CRG Global Inc.
01.2014 - 01.2017

Front Store Supervisor

Papa Johns Pizza
01.2011 - 01.2014

High School Diploma - undefined

Sea Breeze High School

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BRI'ON HAWKINS