Briona Jackson
Silver Springs,FL
Summary
Diligent and ambitious student with a passion for the legal field, poised to embark on a career as an inspiring paralegal. Committed to excellence and possessing a strong work ethic, I am eager to leverage my academic foundation and innate drive to excel in the demanding and dynamic field of law. Although I may not have direct experience, my dedication to learning and adaptability positions me as a candidate ready to take on challenges and contribute effectively to legal teams.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Waitress, Host, and Expo
District Bar And Kitchen
06.2023 - Current
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Enhanced customer satisfaction by ensuring timely and accurate delivery of food orders.
- Streamlined kitchen operations for increased efficiency by coordinating with chefs and servers on meal preparation and presentation.
Waitress
World Of Beer - Spanish Springs
11.2022 - 06.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Fullfillment Specialist
Chewy Fulfillment Center
03.2022 - 11.2022
- Improved order accuracy by diligently verifying product information and quantities before packaging.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to shipments.
- Streamlined fulfillment processes for increased efficiency using warehouse management software.
- Maintained a safe and organized warehouse environment, adhering to safety protocols and guidelines.
Host
Harry Seafood Bar And Grill
10.2021 - 03.2022
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Loan Specialist
Omni Financial Military Lending
07.2021 - 10.2021
- Improved loan application processing by streamlining documentation and verification procedures.
- Reduced turnaround time for loan approvals by efficiently managing workload and prioritizing tasks.
- Enhanced customer satisfaction levels with clear communication and timely follow-ups on loan applications.
- Developed strong relationships with clients, resulting in increased referrals and repeat business.
88M Motor Transport Operator
Active Duty Army
11.2017 - 04.2021
- Enhanced vehicle maintenance by consistently conducting thorough inspections and performing preventive measures.
- Completed transportation missions successfully by adhering to strict schedules and following precise routes.
- Improved driver safety with frequent training sessions focused on defensive driving techniques and hazard recognition.
- Streamlined logistics operations by effectively coordinating the movement of personnel, equipment, and supplies.
Education
Associate of Science - Paralegal Studies
College of Central Florida
05.2024
High School Diploma -
Westport High School
Ocala05.2016
Skills
- Customer Service
- Menu Recommendations
- Order Accuracy
- Safe Food Handling
- Accurate Money Handling
- Upselling
- Menu Memorization
- Hospitality Service Expertise
Certification
- ServSafe
- Microsoft Excel Associate
- Microsoft Word Expert
Timeline
Waitress, Host, and Expo
District Bar And Kitchen
06.2023 - Current
Waitress
World Of Beer - Spanish Springs
11.2022 - 06.2023
Fullfillment Specialist
Chewy Fulfillment Center
03.2022 - 11.2022
Host
Harry Seafood Bar And Grill
10.2021 - 03.2022
Loan Specialist
Omni Financial Military Lending
07.2021 - 10.2021
88M Motor Transport Operator
Active Duty Army
11.2017 - 04.2021
Associate of Science - Paralegal Studies
College of Central Florida
High School Diploma -
Westport High School
- ServSafe
- Microsoft Excel Associate
- Microsoft Word Expert
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