Summary
Overview
Work History
Education
Skills
Cover Letter
Timeline
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Brionna Clouse

Brionna Clouse

Dallas, TX

Summary

Detail-focused and results-driven professional with over 4 years of experience in operations, hospitality, and financial services. Proven ability to thrive in fast-paced, team-oriented environments, with expertise in document preparation, transaction processing, and operational accuracy. Committed to precision, efficiency, and delivering excellent customer and team support.

Overview

4
4
years of professional experience

Work History

Document Prep Clerk

JPMorgan Chase & Co.
Lewisville
02.2025 - Current
  • Efficiently process and organize documents, ensuring accuracy and readiness for scanning.
    Identify and rectify data errors, escalating unresolved issues to supervisors.
  • Maintain organized filing systems, enhancing document retrieval efficiency.
  • Conduct thorough document reviews, ensuring compliance with company standards.
  • Process and validate critical financial documents with meticulous attention to detail, ensuring compliance with regulatory requirements and maintaining data integrity.
  • Streamline document routing workflows to reduce processing time while maintaining accuracy standards and enhancing departmental efficiency.
  • Data entry

Bartender/Server

Brunch Room Bistro
Dallas
04.2024 - 12.2024
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
  • Kept the bar presentable and well-stocked to meet customer needs
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers
  • Performed opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers and taking inventory
  • Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol
  • Followed alcohol awareness procedures for preventing excessive guest intoxication
  • Kept alcoholic beverages well-stocked and organized to meet expected demands

Bartender/Server

French Quarter Bistro
Forney
04.2021 - 04.2024

• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands

• Kept the bar presentable and well-stocked to meet customer needs

• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers

• Performed opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers and taking inventory

• Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol

• Followed alcohol awareness procedures for preventing excessive guest intoxication

• Kept alcoholic beverages well-stocked and organized to meet expected demands

Administrative Assistant

Keller Williams Urban Dallas
08.2023 - 04.2024
  • Ensured smooth Market Center operations, creating positive first impressions for associates and visitors
  • Answered phones warmly, greeted everyone with a smile, and maintained a positive atmosphere
  • Assisted the management team in various tasks to enhance overall efficiency
  • Managed mail and deliveries, ensuring prompt and efficient distribution
  • Maintained the appearance and cleanliness of the reception area
  • Created and distributed marketing materials and flyers to promote the Market Center Updated and managed the Training Calendar and class links for effective coordination
  • Promoted Market Center contests and training events to engage associates
  • Posted announcements for new agents, providing assistance and follow-up support
  • Worked closely with VPO and VPD, actively managing projections and transactions H
  • andled delicate documents with confidentiality and security in mind
  • Managed accounts and receivables, contributing to financial stability and efficiency

Order Fulfillment Associate

The Home Depot
11.2021 - 06.2022
  • Responsibilities include preparing delivery, online, and will-call orders for customer merchandise
    • Kept the delivery cage clean and organized so that other associates can access orders when customers come for merchandise pick-ups
    • Filed delivery confirmations and contacted customers when situations arise with their orders
    • Worked and communicated with other Home Depot stores to ensure that the customer receives their merchandise even if it does not all come from my location
    • Successfully cleaned up and organized the delivery cage since taking over this position, allowed to teach and train new associates on procedures to keep the delivery cage cleaned and organized

Team Leader/Manager

QDOBA
08.2021 - 05.2022

• Provided amazing customer service by greeting customers and quickly fulfilling orders and requests

• Cleaned kitchen area, counters, food preparation areas and utensils

• Assisted guests with product knowledge and promotional information upon request

• Cooked batches of food according to standard recipes

• Performed serving, cleaning, and stocking to high standards and provided excellent customer satisfaction

• Backed up servers by setting up trays and completing some food deliveries

• Replenished condiments, beverages and supplies while maintaining cleanliness of service areas

• Prepared recipe ingredients by washing, peeling, cutting, and measuring

Education

BS - Psychology

Texas Woman's University
Dallas, TX
12-2025

Skills

  • Transaction Processing & Balancing
  • High-Speed/Low-Speed Equipment Operation
  • Currency & Check Handling
  • Microsoft Office Suite
  • Data Entry & 10-Key Proficiency
  • Organizational Skills
  • Multitasking & Adaptability
  • Customer Service
  • Documentation & Recordkeeping

Cover Letter

Dear Hiring Manager,

JPMorgan Chase & Co.

I am excited to apply for the Transactions Specialist II - Cash Services position at JPMorgan Chase. As a current Document Prep Clerk at one of your Lockbox facilities, I have gained firsthand experience in processing high-volume transactions, ensuring accuracy, and maintaining the integrity of operational workflows. In my six months with JPMorgan Chase, I have successfully learned and contributed across three different departments. This adaptability, combined with my fast learning and multitasking skills, allows me to thrive in dynamic, fast-paced environments. I take pride in my organizational abilities, attention to detail, and capability to balance efficiency with accuracy. From reconciling and balancing transactions to collaborating with team members for smooth operations, I understand and value the precision required in financial transaction processing. What excites me most about this opportunity is the chance to further grow my career within a company whose supportive and family-oriented culture mirrors my own values. I am confident that my combination of operational experience, technical skills, and dedication to excellence makes me a strong fit for your team. Thank you for considering my application. I look forward to the opportunity to discuss how my skills and experience can contribute to JPMorgan Chase's continued success.

Sincerely, Brionna Clouse

Timeline

Document Prep Clerk

JPMorgan Chase & Co.
02.2025 - Current

Bartender/Server

Brunch Room Bistro
04.2024 - 12.2024

Administrative Assistant

Keller Williams Urban Dallas
08.2023 - 04.2024

Order Fulfillment Associate

The Home Depot
11.2021 - 06.2022

Team Leader/Manager

QDOBA
08.2021 - 05.2022

Bartender/Server

French Quarter Bistro
04.2021 - 04.2024

BS - Psychology

Texas Woman's University