Detail-focused and results-driven professional with over 4 years of experience in operations, hospitality, and financial services. Proven ability to thrive in fast-paced, team-oriented environments, with expertise in document preparation, transaction processing, and operational accuracy. Committed to precision, efficiency, and delivering excellent customer and team support.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
• Kept the bar presentable and well-stocked to meet customer needs
• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers
• Performed opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers and taking inventory
• Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol
• Followed alcohol awareness procedures for preventing excessive guest intoxication
• Kept alcoholic beverages well-stocked and organized to meet expected demands
• Provided amazing customer service by greeting customers and quickly fulfilling orders and requests
• Cleaned kitchen area, counters, food preparation areas and utensils
• Assisted guests with product knowledge and promotional information upon request
• Cooked batches of food according to standard recipes
• Performed serving, cleaning, and stocking to high standards and provided excellent customer satisfaction
• Backed up servers by setting up trays and completing some food deliveries
• Replenished condiments, beverages and supplies while maintaining cleanliness of service areas
• Prepared recipe ingredients by washing, peeling, cutting, and measuring
Dear Hiring Manager,
JPMorgan Chase & Co.
I am excited to apply for the Transactions Specialist II - Cash Services position at JPMorgan Chase. As a current Document Prep Clerk at one of your Lockbox facilities, I have gained firsthand experience in processing high-volume transactions, ensuring accuracy, and maintaining the integrity of operational workflows. In my six months with JPMorgan Chase, I have successfully learned and contributed across three different departments. This adaptability, combined with my fast learning and multitasking skills, allows me to thrive in dynamic, fast-paced environments. I take pride in my organizational abilities, attention to detail, and capability to balance efficiency with accuracy. From reconciling and balancing transactions to collaborating with team members for smooth operations, I understand and value the precision required in financial transaction processing. What excites me most about this opportunity is the chance to further grow my career within a company whose supportive and family-oriented culture mirrors my own values. I am confident that my combination of operational experience, technical skills, and dedication to excellence makes me a strong fit for your team. Thank you for considering my application. I look forward to the opportunity to discuss how my skills and experience can contribute to JPMorgan Chase's continued success.
Sincerely, Brionna Clouse