Brionna Mitchell
Memphis,TN
Summary
Professional security specialist, equipped to handle diverse and dynamic environments. Strong focus on team collaboration, delivering results, and adapting to changing needs. Adept in risk assessment, conflict resolution, and emergency response. Reliable, strategic thinker with proactive approach to maintaining safety and security.
Experienced with site security and risk management, crucial for maintaining safe environment. Utilizes strategic thinking and quick decision-making to handle various security challenges. Knowledge of effective communication and teamwork to ensure cohesive and reliable security operations.
Overview
9
9
years of professional experience
Work History
Flex Officer
Securitas
01.2024 - 05.2024
- Monitored access control to ensure site security and compliance with protocols.
- Conducted regular patrols to identify and mitigate potential safety hazards.
Receptionist
H&R Block
01.2023 - 05.2023
- Managed front desk operations, ensuring seamless client check-in and appointment scheduling.
- Coordinated communication between clients and tax professionals, enhancing service delivery efficiency.
Representative
Disney Call Center
07.2018 - 01.2020
- Take calls and help the customer as much as possible with orders.
- Delivered exceptional customer service by resolving inquiries and providing accurate information.
- Managed high-volume call traffic, ensuring timely and effective responses to guest concerns.
Machine Operator
Williams Sonoma
05.2017 - 08.2017
- Operate sewing machines to design logos into customer merchandise.
- Operated machinery for efficient production of goods, ensuring adherence to safety protocols.
- Monitored equipment performance, identifying and resolving issues to minimize downtime.
Associate
Panera Bread
12.2015 - 05.2016
- Dining Room cleaner duties: Brew fresh coffee every hour, put in baguette, pull trash, mop, keep the lobby clean for customers to enjoy their meal.
- Managed daily operations, maintaining cleanliness and organization throughout the café.
Crew
McDonald’s
03.2015 - 09.2015
- Most of the job duties I did were the following: Front Counter, Back Booth, Bagging, Lobby cleaning and front window.
- Operated kitchen equipment efficiently to maintain food quality and safety standards.
Education
High School Diploma -
GRAD ACADEMY MEMPHIS
Memphis, TN05.2017
Associate of Arts - Culinary
Remington College
Memphis TN02-2026
Skills
- Communication
- Teamwork
- Responsibility
- Leadership
- People skills
- Remaining calm in stressful situations
- Optimistic
- Problem Solving
- Machinery Skills
- Software Skills
- Adaptability
- Extroversion
- Detail-oriented
- Self-defense techniques
- Physical fitness
- Incident reporting
Languages
English
minuscule Spanish
Timeline
Flex Officer
Securitas
01.2024 - 05.2024
Receptionist
H&R Block
01.2023 - 05.2023
Representative
Disney Call Center
07.2018 - 01.2020
Machine Operator
Williams Sonoma
05.2017 - 08.2017
Associate
Panera Bread
12.2015 - 05.2016
Crew
McDonald’s
03.2015 - 09.2015
High School Diploma -
GRAD ACADEMY MEMPHIS
Associate of Arts - Culinary
Remington College
Personal Information
Title: Unarmed Security Officer
Awards
- Unarmed Security, Certificate
- EMS Safety CPR, AED & FIRST AID, Certification