Brionna Morgan
Tucker,Ga
Summary
Dependable worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction.
Overview
8
8
years of professional experience
Work History
Bartender
Omni Hotels & Resorts
05.2023 - Current
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Obtained cash bank and stocked service bar to prepare for operation.
- Built relationships with vendors to manage orders and negotiate costs.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Helped management plan and serve bar menu exceeding customer expectations.
Bartender
Tribeca
11.2022 - 04.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Created specialty cocktails for special events
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bartender
Hudson Grille
09.2020 - 09.2022
- Served high customer volumes, at a 50 seating bar, during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Billing
Tallgrass Freight
09.2018 - 05.2020
- Processed billings, invoices, and reimbursement claims and followed-up with customers about past-due invoicing
- Maintained accounting records and compiled data for each customer's account
- Responded to questions about billing issues and statement problems and reconciled accounts
- Collaborated well with team members to carry out daily assignments and achieve team targets.
Sales Associate
Fossil
11.2019 - 03.2020
- Recommended products to customers, based on customers' needs and interests
- Taught new employees important procedures such as battery changes and watch settings
- Ordered, organized, and rotated supplies
- Protected business from unnecessary liability by carefully following security and safety standards.
Waitress/Bartender
Taco Republic
09.2015 - 01.2020
- Explained daily menu offerings, drink specials, and seasonal items and recommended options based on customer preferences
- Communicated with guests regarding special requests, allergy issues, and other dietary restrictions
- Observed all safety and sanitation requirements for food preparation and handling.
CNA
ComfortCare
10.2016 - 12.2017
- Performed light housekeeping, including cleaning patient rooms and changing sheets on beds
- Worked with patients to assure that they participated in exercises and therapeutic activities
- Monitored patient medications and encouraged them to take medications and nutritional supplements as prescribed
- Supported patients with daily activities and attending to personal hygiene, transporting patients, and assisting them in walking and exercising
- Answered call lights to check on patients, retrieve items, and call for advanced care
- Collaborated with peers and medical teams to support resident care plans, working under RN's supervision.
Education
Associate of Arts -
Kansas City Kansas Community College
Kansas City, KSHigh School Diploma -
Shawnee Mission North
Mission, KSSkills
- Attention to detail
- Multitasking
- Customer relations
- Verbal communication
- File updating
- Financial data entry
- Food Service
- Beverage Preparation
- Health Codes Compliance
- Hospitality Service Expertise
- Service-Oriented Mindset
- New Hire Training
- Liquor, Beer, and Wine Knowledge
- Group Reservations Management
- Responsible Alcohol Service
- Handling Difficult Customers
Timeline
Bartender
Omni Hotels & Resorts
05.2023 - Current
Bartender
Tribeca
11.2022 - 04.2023
Bartender
Hudson Grille
09.2020 - 09.2022
Sales Associate
Fossil
11.2019 - 03.2020
Billing
Tallgrass Freight
09.2018 - 05.2020
CNA
ComfortCare
10.2016 - 12.2017
Waitress/Bartender
Taco Republic
09.2015 - 01.2020
Associate of Arts -
Kansas City Kansas Community College
High School Diploma -
Shawnee Mission North
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