Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Brionna Neil

Midland,TX

Summary

Team management professional with strong focus on team collaboration and achieving results. Skilled in strategic planning, conflict resolution, and performance improvement. Known for reliability and adaptability in dynamic environments. Valued for excellent communication skills and ability to motivate and lead teams toward common goals.

Experienced and reliable Team Manager with successful history leading and motivating staff members to exceed goals. Offers excellent communication and organizational skills. Adept at resolving conflicts and addressing emerging issues.

Overview

10
10
years of professional experience

Work History

Team Leader Manager

Taco Villa
02.2011 - 02.2021
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
  • Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
  • Led employee relations through effective communication, coaching, training, and development.
  • Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.

Cashier/Stocker

Pilot Flying J Travel Center
01.2020 - 01.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.

Education

High School Diploma -

Andrews High School
Andrews, TX

Skills

  • Customer focus
  • Workload management
  • Motivational skills
  • Influencing skills
  • Performance coaching
  • Game strategy
  • Motivational
  • Player communication
  • Team leadership
  • Decision-making
  • Hiring and training

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Cashier/Stocker

Pilot Flying J Travel Center
01.2020 - 01.2021

Team Leader Manager

Taco Villa
02.2011 - 02.2021

High School Diploma -

Andrews High School

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