Dynamic Head Chef with a proven track record at Pleasurable Plates Catering, excelling in menu development and team management. Enhanced customer satisfaction through innovative dishes and effective food cost control, achieving a significant increase in repeat clientele. Committed to food safety and fostering a collaborative kitchen environment, ensuring high standards and exceptional dining experiences.
Placed orders to restock items before supplies ran out.
Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
Developed strong vendor relationships to secure fresh, quality ingredients at competitive prices while supporting local businesses whenever possible.
Handled and stored food to eliminate illness and prevent cross-contamination.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Trained kitchen staff to perform various preparation tasks under pressure.
Trained kitchen staff.
Created recipes and prepared advanced dishes.
Maintained well-organized mise en place to keep work consistent.
Led staff meetings to discuss upcoming events, address concerns or challenges, and reinforce company values as well as expectations within the workplace environment.
Implemented new recipes and modern cooking techniques to continuously improve the menu offerings and overall dining experience for guests.
Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Optimized ingredient usage through meticulous waste tracking procedures, significantly reducing overall food waste levels within the establishment.
Created unique daily specials that attracted repeat clientele and generated positive word-of-mouth referrals for the restaurant.
Developed and cooked memorable dishes that brought new customers into establishment.
Designed visually appealing plated presentations that enhanced both taste appeal and overall dining experience for patrons.
Assisted in successful menu launches by conducting thorough tastings with key stakeholders to gather feedback for final adjustments before rollout.
Reduced food waste and improved sustainability practices with farm-to-table approach and efficient resource management.
Secured significant increase in repeat customers, curating seasonal menu that highlighted local ingredients.
Engaged with customers to gather feedback, using insights to refine dishes and service.
Cultivated dynamic and supportive kitchen environment, fostering teamwork and effective communication among staff.
Maintained high standards of kitchen cleanliness, consistently passing inspections with exemplary ratings.
Developed new recipes and flavor combinations to enhance customer dining experience.
Modified recipes to accommodate dietary restrictions and allergies.
Participated in food tastings and taste tests.
Utilized culinary techniques to create visually appealing dishes.
Developed close relationships with suppliers to source best ingredients.
Disciplined and dedicated to meeting high-quality standards.
Developed and remained accountable for safety, quality, consistency and adherence to standards.
Set up and broke down kitchen for service.
Implemented food cost and waste reduction initiatives to save money.
Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
Worked closely with front-of-house staff to facilitate excellent customer service.
Implemented rotating special menu to showcase culinary creativity and attract food enthusiasts.
Adapted quickly to industry trends and dietary innovations, ensuring menu remained relevant and appealing.
Orchestrated catering services for high-profile events, enhancing establishment's reputation for quality and versatility.
Spearheaded community outreach events to raise brand awareness and cultivate local partnerships.
Elevated dining experience by pioneering innovative menu items that catered to diverse dietary preferences.
Ensured optimal food quality and safety, rigorously adhering to health and sanitation guidelines.
Optimized kitchen layout for maximum efficiency, enabling faster preparation times without sacrificing food quality.
Enhanced customer satisfaction by introducing customer feedback system, directly addressing concerns and preferences.
Elevated restaurant''s reputation by consistently creating high-quality, innovative dishes and maintaining top-notch presentation standards.
Arranged for kitchen equipment maintenance and repair when needed.
Monitored line processes to maintain consistency in quality, quantity, and presentation.
Sales Associate
Foodlion Grocery Store
02.2014 - 06.2015
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Helped customers locate products and checked store system for merchandise at other sites.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Solved customer challenges by offering relevant products and services.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Engaged with customers to effectively build rapport and lasting relationships.
Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Increased customer loyalty with personalized shopping experiences and attentive service.
Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Performed cash, card, and check transactions to complete customer purchases.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
No Degree - Culinary And Hospitality Management
The Art Institutes
Durham, NC
High School Diploma -
Warren County High School
Warrenton, NC
Skills
Food safety
Kitchen management
Team management
Menu development
Kitchen operations
Special event catering
Banquets and catering
Food presentation
Recipe creation
Leadership qualities
Ingredient selection
Fine-dining expertise
Workflow optimization
Sanitation standards
Allergy awareness
Grilling
Health regulations
Food spoilage prevention
Plating and presentation
Staff training
Menu pricing
Food preparation techniques
Budgeting and cost control
Menu design
Culinary techniques
Dish preparation
Kitchen equipment safety
Food and beverage pairing
Creative thinking
Meal preparation
Nutritional knowledge
Garnishing and plating
Food preparing, plating, and presentation
Safe food handling
Decision-making
Food prep planning
Customer service
Team collaboration
Food inventories
Accomplishments
I have been honored by the NAACP for new local black private chefs. Also I am serve safe certified. Lastly I was promoted to head chef for both catering companies I work for.
Designed whole new menu, including meal selections, beverages and pricing.
Created signature dish which generated high-interest and became best-selling dishes of the restaurant.
Through word of mouth I was chosen to cook for the voting polls last year and i was honored to get recommendations for future meetings for the county. Also I was included in the yearly NAACP book the updates the community on updated events and new businesses.