Brionna Ware
Warren
Summary
Dynamic professional with extensive experience as a Rental Housing Clerk at the City of Warren, wide knowledge with tenant rights and property maintenance (at a city ordinance level). Proven ability to build strong landlord relations and facilitate effective communication. Skilled in document preparation and de-escalation techniques, ensuring optimal housing solutions for clients.
Overview
3
3
years of professional experience
Work History
Rental Housing Clerk
City of Warren
06.2024 - Current
- Explained rental and housing regulations to clients and helped each discover best options for housing.
- Assisted applicants in filling out housing applications and verifying assets.
- Conducted home and apartment inspections to identify safety issues and needed repairs.
- Maintained database of housing resources, landlords and management companies.
- Facilitated communication between clients and other service providers.
- Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.
- Developed and maintained relationships with community organizations and agencies.
- Built relationships with landlords and tenants and helped both parties decide the best routes to take with issues regarding rental housing ordinances and laws
Emergency Dispatcher
City Of Warren Police Department
04.2023 - 10.2023
- Scanned suspects with NCIS per police requests to determine criminal and driver history, vehicle registration information and license status.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Answered calls from automatic routing system and took basic information from callers.
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
- Dispatched and coordinated emergency services teams according to high-priority calls.
- Monitored Police and Fire radios to provide assistance to responding personnel.
Cashier
Roy Obrien Ford
07.2022 - 06.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Processed refunds and exchanges in accordance with company policy.
- Handled cash with high accuracy and took care to check bills for fraud.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
Certificate - Emergency Dispatch
Oakland Community College
Bloomfield Hills, MI06-2023
High School Diploma -
Warren Woods Tower High School
Warren Mi06-2022
Skills
- Document preparation
- Tenant rights
- Property maintenance
- Temporary housing
- Landlord relations
- Applications
- Referrals and networking
- Microsoft Access
- Organizational skills
- De-escalation techniques
- Maintain records
- Cultural sensitivity
- Computer literacy
Timeline
Rental Housing Clerk
City of Warren
06.2024 - Current
Emergency Dispatcher
City Of Warren Police Department
04.2023 - 10.2023
Cashier
Roy Obrien Ford
07.2022 - 06.2023
Certificate - Emergency Dispatch
Oakland Community College
High School Diploma -
Warren Woods Tower High School
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