Summary
Overview
Work History
Education
Skills
Timeline
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Brionna West

Kempner

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

1
1
year of professional experience

Work History

Resident Services Coordinator

Winn Companies
05.2024 - Current
  • Provided administrative support to management and staff, including answering phones, scheduling meetings, and handling correspondence.
  • Managed office supplies and equipment, ensuring that all necessary materials were available for daily operations.
  • Conducted data entry and managed filing systems ensuring all documents were accurately maintained and easy to retrieve.
  • Coordinated special meetings and events to inform and engage tenants, resulting in improved relations and housing satisfaction.
  • Kept case files updated, accurate and aligned with requirements.
  • Distributed and followed up on tenant renewal notices.

Community Manager

Asset Living
03.2024 - 05.2024
  • Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
  • Evaluated property conditions and recommended improvements.
  • Produced reports about community activities to keep owners, directors and property managers informed.
  • Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Worked with maintenance staff to complete timely repairs and enhancements.

Leasing Professional

Asset Living
09.2023 - 03.2024
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Invited prospects to fill out application upon completion of property tour.
  • Collected rent and tracked resident payments and information in computer system.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.

Education

High School Diploma -

Smyrna High School
DE
06-2018

Skills

  • Data Analytics Reporting
  • Advanced Microsoft Office Skills
  • Collaborative Team Player
  • Thorough Attention to Detail
  • Event Coordination
  • Effective Troubleshooting Skills
  • Strategic Relationship Development
  • Organized Scheduling Methods
  • Strong Organizational Skills

Timeline

Resident Services Coordinator

Winn Companies
05.2024 - Current

Community Manager

Asset Living
03.2024 - 05.2024

Leasing Professional

Asset Living
09.2023 - 03.2024

High School Diploma -

Smyrna High School

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Brionna West