Brionnah Fields
Indianapolis,Indiana
Summary
Friendly Head Cashier experienced in leading large teams with exceptional skill as trainer, team builder and project manager. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments. Friendly Head Cashier dedicated to increasing team performance and improving customer satisfaction. Successful track record in challenging, dynamic environments. Gifted manager and leader with strong communication, interpersonal and planning abilities. Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail.
Overview
1
1
year of professional experience
Work History
Head Cashier
Lowes Home Improvment
04.2022 - 10.2022
- Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Educated employees on register use, merchandising and customer service.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Received and processed customer payments.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Processed checks, cash and credit purchases or refunds.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Increased customer loyalty and retention.
- Helped management develop employee improvement plans to motivate team members to higher levels of performance, skill and efficiency.
- Monitored self-checkout systems and provided assistance or intervention where required.
Manager
Ross Dress For Less
05.2021 - 12.2021
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Developed and maintained relationships with customers and suppliers through account development.
Education
Bachelor of Science - Early Childhood Education
Grand Canyon High School
Grand Canyon, AZ04.2027
High School Diploma -
Ben Davis High School
Indianapolis, IN06.2021
Skills
- Employee Motivation
- Customer Service
- Money Transfer Systems
- Team Leadership
- Store Opening and Closing
- Cash Handling
- Cash Register Operation
- Sales Expertise
- Verbal Communication
- Till Counting
- Team Contribution
- Product and Service Sales
- Adobe Flash
- Customer Relations
- Multi-Tasking Skill
- Price Verification and Adjustments
Timeline
Head Cashier
Lowes Home Improvment
04.2022 - 10.2022
Manager
Ross Dress For Less
05.2021 - 12.2021
Bachelor of Science - Early Childhood Education
Grand Canyon High School
High School Diploma -
Ben Davis High School
Similar Profiles
Jaedan RichardsonJaedan Richardson
Customer Service Associate at Lowes Home ImprovmentCustomer Service Associate at Lowes Home Improvment
James BaxterJames Baxter
Outside Lawn and Garden Sales Representative at Lowes Home ImprovmentOutside Lawn and Garden Sales Representative at Lowes Home Improvment
Louis KrickerLouis Kricker
Department Supervisor at Lowes Home ImprovmentDepartment Supervisor at Lowes Home Improvment
Allison SchanbacherAllison Schanbacher
Front End Department Supervisor at Lowes Home ImprovmentFront End Department Supervisor at Lowes Home Improvment
Sebastian MurilloSebastian Murillo
Graduate Researcher at Indiana Law Enforcement Academy Assessment and ResearchGraduate Researcher at Indiana Law Enforcement Academy Assessment and Research