Brianna West
Supervisor
Elizabeth,NJ
Summary
Dynamic professional skilled in leading teams, optimizing operations, and providing exceptional administrative support. Adept at managing workflows and ensuring adherence to organizational standards in customer-focused environments. Known for reliability, effective communication, and a leadership style that emphasizes integrity and ongoing development.
Overview
11
11
years of professional experience
Work History
Supervisor
Amazon
Edison, New Jersey
11.2025 - 02.2026
- Oversaw associates in monitoring productivity, ensuring adherence to safety and performance standards.
- Facilitated coaching sessions to deliver performance feedback and improve team coordination.
- Acted as liaison between frontline staff and leadership to ensure operational efficiency.
- Demonstrated sound judgment and adaptability in high-pressure, time-sensitive situations to maintain operational flow.
Seasonal Worker
Amazon
Edison, New Jersey
05.2025 - 11.2025
- Executed tasks accurately to meet productivity standards, contributing to overall operational efficiency.
- Demonstrated reliability and flexibility in various roles to support team objectives.
- Adhered to safety protocols and operational procedures, fostering a secure work environment.
Secretary
RWJBH Hospital
Elizabeth, New Jersey
02.2025 - 05.2025
- Organized and maintained legal medical files to enhance accessibility of hospital and patient history.
- Managed phone communications to efficiently schedule follow-ups and appointments.
- Supported office operations through structured filing and administrative assistance, improving efficiency in appointment scheduling.
- Demonstrated discretion while handling sensitive materials involving patients, guardians, and staff.
- Conducted database research to track patient status and ensure compliance with archival requirements.
General Warehouse Associate
Amazon
Staten Island, New York
06.2023 - 11.2024
- Executed operational tasks with precision, contributing to consistent achievement of productivity goals.
- Maintained compliance with safety protocols and operational procedures, enhancing workplace safety.
- Demonstrated reliability, flexibility, and strong work ethic, earning recognition across multiple departments.
Supervisor
Kristy Krems
Staten Island, New York
08.2022 - 06.2023
- Managed workflow through strategic staff scheduling, improving customer service support.
- Trained team on service expectations and company standards to enhance consistency.
- Resolved operational challenges and customer queries with professionalism.
- Cultivated a collaborative team environment through effective communication and shared accountability.
- Coordinated inventory orders and streamlined hiring processes to support operational needs.
Retail, Food Service Healthcare Support Roles etc.
Target • Kohl’s • McDonald’s • Dunkin’ • Subway •
Staten Island, NY
10.2017 - 08.2022
- Received multiple recognitions for innovation and intrapreneurship, contributing to company's unique appeal to customers and staff through strong communication and interpersonal skills.
- Enhanced company's reputation through effective communication, fostering positive relationships with customers and staff.
- Developed transferable skills in customer service, teamwork, time management, and operational discipline, enhancing team effectiveness.
- Adjusted quickly to changing work environments to varied environments and performance expectations.
Assistant Secretary Intern
The Law Firm of Russo, Scamardella & D’Amato, P.C.
Staten Island, NY
10.2015 - 01.2016
- Organized and maintained legal files for litigation and estate planning to ensure easy access and compliance.
- Conducted database research to monitor case statuses and archival requirements, facilitating timely updates and informed decision-making.
- Supported office operations by streamlining filing and administrative tasks, enhancing organizational efficiency.
- Demonstrated professionalism and discretion in managing sensitive materials.
Student Coordinator
Summer Youth Employment Program
Staten Island, New York
07.2015 - 08.2015
- Facilitated behavior management strategies that enhanced student engagement and increased participation in activities.
- Coordinated daily supervision and support for students in structured program, ensuring a safe and productive environment.
- Recognized for reliability and effective communication, which fostered strong relationships with children and staff.
Education
Some College (No Degree) - Medical
College of Staten Island
Staten Island, NY08-2018
High School Diploma -
New Dorp Highschool
465 New Dorp Ln, Staten Island, NY06-2016
Some College (No Degree) - Business Management And Entrepreneurship
Deary University
180 Madison Ave 10th Floor, New York, NY 10016Skills
- Operational efficiency
- Workflow optimization
- Inventory control
- Project coordination
- Safety protocol enforcement
- Technology systems proficiency
- Performance evaluation
- Training and mentoring programs
- Task delegation
- Team leadership
- Staff management
- Negotiation
- Stakeholder communication
- Customer relations
- Effective communication
- Conflict resolution
- Decision-making skills
- Goal orientation
- Problem-solving adaptability
- Time management
- Multitasking capacity development
- Coaching
- Process improvement
Accomplishments
State Finalist, National American Miss Pageant , Global Awareness Badge
Affiliations
Volunteer, Church Junior Usher
Volunteer, Children’s Church Teacher
Volunteer, Children’s Church Teacher
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Supervisor
Amazon
11.2025 - 02.2026
Seasonal Worker
Amazon
05.2025 - 11.2025
Secretary
RWJBH Hospital
02.2025 - 05.2025
General Warehouse Associate
Amazon
06.2023 - 11.2024
Supervisor
Kristy Krems
08.2022 - 06.2023
Retail, Food Service Healthcare Support Roles etc.
Target • Kohl’s • McDonald’s • Dunkin’ • Subway •
10.2017 - 08.2022
Assistant Secretary Intern
The Law Firm of Russo, Scamardella & D’Amato, P.C.
10.2015 - 01.2016
Student Coordinator
Summer Youth Employment Program
07.2015 - 08.2015
Some College (No Degree) - Medical
College of Staten Island
High School Diploma -
New Dorp Highschool
Some College (No Degree) - Business Management And Entrepreneurship
Deary University