Summary
Overview
Work History
Education
Skills
COMMUNICATION
LEADERSHIP
Accomplishments
Timeline
Generic

Brisa Cook

Madison

Summary

Dedicated professional with a passion for contributing knowledge and work experience to the development of others, while continuously advancing career with Costco. Demonstrated success in opening four new locations for Costco, showcasing ability to effectively navigate challenges of expansion. Regional Trainer for membership, honed skills in training and mentoring individuals, ensuring their success within organization. Committed to driving growth and fostering a positive work environment, eager to leverage expertise to make a meaningful impact at Costco.

Overview

5
5
years of professional experience

Work History

Sushi Supervisor

Costco Wholesale Corp
12.2024 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Prepared high-quality seafood, rice and ingredients for sushi.
  • Contributed to a safe, clean work environment by adhering to strict food safety guidelines and maintaining a spotless workspace at all times.
  • Used various types of knives, hand tools and utensils to fillet fish in preparation for sushi.

Front End Supervisor

Costco Wholesale Corp
06.2022 - 12.2024
  • Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Ensured compliance with company policies and local regulations through regular audits of cash registers, transaction records, and employee behaviors on duty.

Membership Supervisor

Costco Wholesale Corp
05.2023 - 03.2024
  • Developed and executed successful membership events, fostering a sense of community among members.
  • Continuously sought ways to enhance overall service quality by staying informed on industry trends and best practices for membership management.
  • Conducted regular analysis of membership trends, identifying opportunities for growth and improvement.

Membership Clerk

Costco Wholesale Corp
02.2022 - 06.2022
  • Identified opportunities for process improvements within the membership department, increasing overall productivity and effectiveness.
  • Streamlined billing processes for memberships by establishing automated payment options that improved accuracy while saving time for staff members handling payments manually.
  • Cultivated positive relationships with vendors involved in membership services delivery by working closely during event planning phases.

Service Deli Clerk

Costco Wholesale Corp
09.2019 - 02.2022
  • Demonstrated strong knowledge of food handling procedures, maintaining high-quality standards for all prepared items.
  • Made food according to standard recipes with requested changes for customer satisfaction.

Education

New Hope Academy
Shorter, AL

Skills

  • Self-management
  • Policy & Procedures
  • Member Services
  • Goal oriented
  • Customer service
  • Training and mentoring

COMMUNICATION

I exhibit the qualities of honesty, integrity, and consistency when interacting with my team members and providing feedback. I am able to communicate the goals of the company clearly and concisely to my team.

LEADERSHIP

I lead by example and am willing to go the extra mile to get the job done. I am capable of learning new procedures quickly and passing this knowledge along to my team. I strive to create an open and respectful workplace and encourage my team to do the same.

Accomplishments

  • Opened four new warehouse locations
  • SE Regional Trainer in Membership

Timeline

Sushi Supervisor

Costco Wholesale Corp
12.2024 - Current

Membership Supervisor

Costco Wholesale Corp
05.2023 - 03.2024

Front End Supervisor

Costco Wholesale Corp
06.2022 - 12.2024

Membership Clerk

Costco Wholesale Corp
02.2022 - 06.2022

Service Deli Clerk

Costco Wholesale Corp
09.2019 - 02.2022

New Hope Academy

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Brisa Cook