Brisa Jamilet Herrera
Tacoma,WA
Summary
I am assertive, reliable, responsible, kind, and a team player.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Caregiver, Special Needs
First Choice In-home Care
Tacoma, WA
03.2021 - Current
- Helped with home management tasks, meal preparation, grocery shopping and routine cleaning.
- Arranged transportation and accompanied patients to doctors' offices and errands.
- Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Maintained disposition and personality to work harmoniously with wide variety of people and families.
Kitchen Staff Member
Tiebel's
Schererville, IN
07.2018 - 01.2021
- Sanitized dining ware and kitchen equipment according to health code standards.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Circulated kitchen area to receive work assignments and identify support tasks.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
Cashier
Genova's
East Chicago, IN
03.2017 - 06.2018
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Cashier Team Lead
Macias Produce
Chicago, IL
09.2015 - 06.2016
- Trained team members on cash register operation and cash handling.
- Communicated with customers and team members to solve problems.
- Supervised cashiers to boost customer service levels, check accurate balance for transactions, and promote smooth operations.
- Interpreted and enforced operating instructions, procedures and safety rules.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Education
High School Diploma -
East Chicago Central High School
East Chicago, IN05.2019
Skills
- Positive Reinforcement Methods
- Problem Identification
- Attentive to People
- Companionship and Emotional Support
- Special Needs Clients
- Child Supervision
- Customer Transactions
- Credits and Refunds
Certification
Home Care Aid. (HCA)
Timeline
Caregiver, Special Needs
First Choice In-home Care
03.2021 - Current
Kitchen Staff Member
Tiebel's
07.2018 - 01.2021
Cashier
Genova's
03.2017 - 06.2018
Cashier Team Lead
Macias Produce
09.2015 - 06.2016
High School Diploma -
East Chicago Central High School