Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brisa Jamilet Herrera

Tacoma,WA

Summary

I am assertive, reliable, responsible, kind, and a team player.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Caregiver, Special Needs

First Choice In-home Care
Tacoma, WA
03.2021 - Current
  • Helped with home management tasks, meal preparation, grocery shopping and routine cleaning.
  • Arranged transportation and accompanied patients to doctors' offices and errands.
  • Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Maintained disposition and personality to work harmoniously with wide variety of people and families.

Kitchen Staff Member

Tiebel's
Schererville, IN
07.2018 - 01.2021
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Circulated kitchen area to receive work assignments and identify support tasks.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.

Cashier

Genova's
East Chicago, IN
03.2017 - 06.2018
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

Cashier Team Lead

Macias Produce
Chicago, IL
09.2015 - 06.2016
  • Trained team members on cash register operation and cash handling.
  • Communicated with customers and team members to solve problems.
  • Supervised cashiers to boost customer service levels, check accurate balance for transactions, and promote smooth operations.
  • Interpreted and enforced operating instructions, procedures and safety rules.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.

Education

High School Diploma -

East Chicago Central High School
East Chicago, IN
05.2019

Skills

  • Positive Reinforcement Methods
  • Problem Identification
  • Attentive to People
  • Companionship and Emotional Support
  • Special Needs Clients
  • Child Supervision
  • Customer Transactions
  • Credits and Refunds

Certification

Home Care Aid. (HCA)

Timeline

Caregiver, Special Needs

First Choice In-home Care
03.2021 - Current

Kitchen Staff Member

Tiebel's
07.2018 - 01.2021

Cashier

Genova's
03.2017 - 06.2018

Cashier Team Lead

Macias Produce
09.2015 - 06.2016

High School Diploma -

East Chicago Central High School

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Brisa Jamilet Herrera