Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Brisa Juarez

Desert Hot Springs,CA

Summary

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Food Service Manager

Riverside County Office Of Education
01.2023 - Current


  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Maintained compliance with RCOE company policies and procedures for food safety, sanitation, and quality.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to student/ customer satisfaction.

Customer Service / Food Service Associate

Panera Bread
08.2020 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer calls to answer questions about products and services.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Customer Service Representative

Windsor Fashions
03.2022 - 07.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.

Cashier/Customer Service Associate

Dollar General
01.2021 - 02.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

High School Diploma -

Come Back Kids
Riverside, CA
05.2025

Skills

  • Bilingual
  • Rotation Procedures
  • Staff Leadership
  • POS Terminal Operation
  • Customer Relations
  • Quality Control
  • Sales Leadership
  • Invoice and Quality Control

Languages

Spanish
Native or Bilingual

Timeline

Food Service Manager

Riverside County Office Of Education
01.2023 - Current

Customer Service Representative

Windsor Fashions
03.2022 - 07.2022

Cashier/Customer Service Associate

Dollar General
01.2021 - 02.2021

Customer Service / Food Service Associate

Panera Bread
08.2020 - Current

High School Diploma -

Come Back Kids

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Brisa Juarez