Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
Brisa Lizardi

Brisa Lizardi

Phoenix,AZ

Summary

Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.

Overview

7
7
years of professional experience

Work History

Assistant Store Manager/Optician Technician

LensCrafters-Optical
12.2022 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Safeguarded patient privacy by diligently adhering to HIPAA regulations when handling sensitive information.
  • Facilitated seamless transitions between optometry office visits by efficiently handling paperwork, payments, and insurance verification processes.
  • Streamlined communication within the optical team by implementing daily huddles to discuss important updates or areas requiring improvement.
  • Conducted regular inventory checks to ensure accurate stock levels and promptly reordered supplies as needed, reducing the risk of shortages during peak times.
  • Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
  • Managed administrative duties with phone reception, appointment scheduling and payment processing.
  • Filled and dispensed eyeglass prescriptions, fitting frames, lenses and contact lenses for comfort and convenience.
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
  • Played a key role in increasing overall patient retention rates by consistently providing high-quality care and personalized eyewear solutions.

Store Manager

Fascinations Toys And Gifts
11.2020 - 11.2021
  • Staff hiring, training and Development Evaluation.
  • Maintained inventories through spot checks, complete physical inventory and reordering.
  • Completed special projects such as holiday store rearrangement and new store openings
  • Attended meetings and educational webinars to attain knowledge and competency to succeed in evolving market landscape.
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Maintained bank deposits and cash flow with registers
  • Managed loss prevention department

Store Manager

Uniform Destination- Medical Supplies
07.2017 - 03.2020
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Trained and guided team members to maintain high productivity and performance metrics.

Education

High School Diploma -

Cesar Chavez High School
Laveen, AZ
05.2017

Skills

  • Reliable & dependable,
    Organized & Resolution
    oriented, Retail
    Management (5 years)
  • Business Leadership
  • Verbal and Technology
    communications
  • Originality and Creativity
  • Payroll Management
  • Supply Ordering & Merchandising
  • Employee Terminations & Training
  • Finance and Accounting Oversight
  • Policy Development and Enforcement

Accomplishments

  • Hired as "Sales Associate" and became "Store Manager" in
    3 months.
  • Managed a store that exceeded company expectations in
    every category during the year of 2019.
  • Hired and trained a team of 9-10 staff members in 1
    month.
  • Received letter of recommendation by company owner.

Languages

American Sign Language-ASL
Limited Working
Spanish
Professional Working

Timeline

Assistant Store Manager/Optician Technician

LensCrafters-Optical
12.2022 - Current

Store Manager

Fascinations Toys And Gifts
11.2020 - 11.2021

Store Manager

Uniform Destination- Medical Supplies
07.2017 - 03.2020

High School Diploma -

Cesar Chavez High School

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Brisa Lizardi