Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Brisa Ordaz

Summary

Self-motivated sports psychologist new graduate possessing 2+ years of continuous educating on goal setting performance profiling, visualization, performance development, and planning. Opportunist who provides welcoming environment creating positive relationships and rapport. Personable supportive goal-setter recognized for attention to detail, dedication, passion, trustworthy leader.

Overview

3
3
years of professional experience

Work History

Warehouse Worker

Amazon
10.2024 - Current
  • customer obsession, passion for invention, commitment to operational excellence, and long-term thinking
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Sales Associate

Orangetheory Fitness
04.2023 - Current
  • Attended weekly team meetings to review performance goals and objectives.
  • Answered incoming telephone calls to provide store, products and services information.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Maintained updated knowledge through continuing education and advanced training.

Assistant Manager

Charlotte Russe
09.2023 - 07.2024
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Analyzed business performance data and forecasted business results for upper management.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Communicated regularly with customers to gain insights into their needs.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Established processes for monitoring customer satisfaction levels.
  • Collaborated with management on developing strategic plans for achieving business goals.

Shift Leader

DoorDash
08.2021 - 12.2022
  • Trained new employees on company policies, operational procedures, and customer service standards.
  • Evaluated employee performance, delivering individualized feedback and praise.
  • Upheld company standards and compliance requirements for operations.
  • Facilitated training sessions for new employees on company policies and procedures.
  • Resolved customer complaints promptly to maintain a high level of satisfaction.
  • Monitored operations and reviewed records and metrics to understand company performance.

Education

Bachelor of Science - Sports Performance Psychology

Grand Canyon University
Phoenix, AZ

Skills

  • Microsoft Excel
  • Self-motivated and disciplined
  • Receiving and processing shipments
  • Building rapport and credibility
  • Constructive criticism receptiveness
  • Bilingual communication
  • Analytical and critical thinking
  • Supervision and leadership

Accomplishments

  • Honors
  • President scholarship

Affiliations

  • Arizona Mental Performance Training Member November 2021-April 2023
  • PFCA's Embracing Hope: Rising Together Conference Speaker on Building Resilience through Mental Fitness
  • GCU Men's Rugby Team- Assistant Mental Performance Coach March 2023- April 2024
  • Madison Highland Prep Woman's Basketball Assistant Coach November 2020-January 2020

Timeline

Warehouse Worker

Amazon
10.2024 - Current

Assistant Manager

Charlotte Russe
09.2023 - 07.2024

Sales Associate

Orangetheory Fitness
04.2023 - Current

Shift Leader

DoorDash
08.2021 - 12.2022

Bachelor of Science - Sports Performance Psychology

Grand Canyon University

Similar Profiles

CREATE PROFILE
Brisa Ordaz