Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic
Brisa Pano-Ruiz

Brisa Pano-Ruiz

Web Development Student with an Ephasis on Human Interaction Design
Salt Lake City,UT

Summary

Web Design and Development student with an emphasis on Human Interaction Design. Experienced in social media management, managing social media programs across popular mediums. A creative individual talented in web design, social media strategy, aesthetic planning, and user experience tracking.

Overview

5
5
years of professional experience

Work History

Freelance Web Designer

Self
Salt Lake City , Utah
08.2021 - Current
  • Provided front-end website development using WordPress, Hubspot, and other editing software.
  • Employed search engine optimization tactics to increase the reach of the targeted audience.
  • Drafted customized layout and wireframes based on predetermined parameters and expectations.
  • Developed functional digital design concepts across various platforms to strengthen company brand and identity.
  • Conducted testing and review of website design for responsiveness, clarity, and effectiveness.
  • Assisted web presence planning, implementing changes, and integrating requested elements to streamline business operations.

Personal Assistant

Photofusion Media
Park City , Utah
08.2021 - 02.2022
  • Coordinated and planned children's schedule on a day to day basis.
  • Kept detailed track of household and maintenance inventory and schedules.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
  • Monitored household expenditures and budgeted for groceries and household items
  • Transported children to and from school, activities and appointments.
  • Picked up and dropped off clients at airport.
  • Managed pet care, phone screening, shopping and bill paying to provide clients with premium family time.
  • Arranged domestic and international travel plans and itineraries.
  • Organized clients' homes prior to arrival home and performed house-sitting duties.

Lead Customer Service Representative/Social Media Manager

Powder Paws Veterinary Clinic
Park City , Utah
09.2019 - 08.2021
  • Assisted clients by listening closely, finding solutions to problems and making recommendations based on extensive knowledge of veterinary health.
  • Educated clients about billing, payment process, and clinic policies and procedures.
  • Collaborated with clinic members to enhance customer service experience and exceed team goals through effective client satisfaction rates and feedback.
  • Welcomed, greeted and assisted clients and pets in high traffic clinic.
  • Curated and segmented clinic content to increase engagement and client growth.
  • Maintained expert-level skills in digital platforms such as Instagram, Facebook, and Google.
  • Increased client engagement through social media by addressing issues and attending to client needs through online media.
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Lead meetings and discussed proper customer service
  • Trained new employees on clinic procedures
  • Wrote and followed standard operating procedures

Patient Service Representative

Intermountain Healthcare
Park City , UT
08.2017 - 04.2019
  • Assisted patients in filling out check-in and payment paperwork.
  • Took copayments and compiled daily financial records.
  • Used Revenue Cycle to schedule appointments.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Developed team communications and information for morning meetings.
  • Assisted doctors and nurses in interpreting medical information to Spanish speaking patients.
  • Attended live well events and meetings to encourage staff and patients to eat healthy and stay active.
  • Organized in clinic events for staff and patients
    Volunteered at local Peace House and organized food donations throughout the clinic.

Personal Assistant

Jen Hughston (KUHL)
Coalville , Utah
09.2016 - 01.2017
  • Maintained appropriate filing of personal and professional documentation.
  • Handled incoming and outgoing correspondence, including mail, email, and faxes.
  • Recorded weekly supply and inventory needs.
  • Organized and attended meetings, including compiling all related documents and
  • Wrote reports on excel maintaining inventory count.
  • Checked KUHL website for store locations making sure Google had accurate information displayed.
  • Maintained my bosses schedule and coordinated meetings.

Education

No Degree - Media Studies And Journalism

Salt Lake Community College
Salt Lake City, UT

Bachelor of Science - Web Design And Development-Interaction And Design

Utah Valley University
Orem, UT
03.2025

High School Diploma -

North Summit High School
Coalville, UT
05.2017

Skills

  • Social Media Savvy
  • Content Management
  • Adobe Photoshop
  • Photography and Editing
  • Youtube Management
  • Budget Preparation
  • Microsoft Office
  • Staff Training
  • Operating Procedures
  • Reports and Financial Statements
  • Web Design and Management
  • Content Marketing

Additional Information

References and Portfolio work upon request

Languages

Spanish
Native or Bilingual

Timeline

Freelance Web Designer

Self
08.2021 - Current

Personal Assistant

Photofusion Media
08.2021 - 02.2022

Lead Customer Service Representative/Social Media Manager

Powder Paws Veterinary Clinic
09.2019 - 08.2021

Patient Service Representative

Intermountain Healthcare
08.2017 - 04.2019

Personal Assistant

Jen Hughston (KUHL)
09.2016 - 01.2017

No Degree - Media Studies And Journalism

Salt Lake Community College

Bachelor of Science - Web Design And Development-Interaction And Design

Utah Valley University

High School Diploma -

North Summit High School

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Brisa Pano-Ruiz Web Development Student with an Ephasis on Human Interaction Design