Summary
Overview
Work History
Education
Skills
Hobbies:
Timeline
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Brisa Ramirez

Wpb

Summary

Experienced and reliable Team Manager with successful history leading and motivating staff members to exceed goals. Offers excellent communication. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

5
5
years of professional experience

Work History

Team Leader Manager

Skyzone Palm Springs
06.2022 - Current
  • Boosted employee morale through regular recognition of outstanding work and providing opportunities for professional growth.
  • Oversaw the successful completion of multiple high-priority projects, ensuring timely delivery and client satisfaction.
  • Delivered regular team meetings for aligned work towards common goals.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.

Team Leader

Taco Bell
07.2019 - 05.2022
  • Coordinated resources effectively to meet project deadlines and achieve desired results.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Educated staff on organizational mission and goals to help employees achieve success.

Education

GED -

John I Leonard High School
West Palm Beach, FL
05.2022

Skills

  • Influencing skills
  • Staff Management
  • Customer Service
  • Employee Development
  • Team building
  • Good Judgment
  • Hiring and Training
  • Active Listening
  • Positive Attitude
  • Goal Setting
  • Reliability
  • Customer Relationship Management
  • Team Leadership

Hobbies:

  • The gym is something that keeps me going. The main reason I attend are for the results. Once you start to see improvements you don't want to stop.
  • Roller skating is a hobby I just picked up it's very fun and a great exercise.
  • Traveling with my friends is something I really look forward to.

Timeline

Team Leader Manager

Skyzone Palm Springs
06.2022 - Current

Team Leader

Taco Bell
07.2019 - 05.2022

GED -

John I Leonard High School

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Brisa Ramirez