Brisa Ruiz
Winchester,CA
Summary
Compassionate CNA with over 20 years of experience in patient care and front office operations, demonstrating strong communication and attention to detail. Committed to enhancing patient comfort and operational efficiency.
Overview
20
20
years of professional experience
Work History
Certified Nursing Assistant
Encompass Rehabilitation Hospital
Murrieta, CA
04.2022 - 02.2025
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Managed patient scheduling and appointment confirmations to enhance office efficiency.
- Supported front desk operations by greeting patients and handling inquiries professionally.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out.
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient rooms and equipment.
- Documented patient interactions accurately in electronic health records systems.
- Checked patient vitals such as temperature, blood pressure.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained strict confidentiality of patient records in compliance with HIPAA regulations.
Private Caregiver
Patricia Duckett
Rancho Santa Fe, CA
08.2019 - 12.2021
- Provided daily assistance with personal hygiene, meal preparation, and medication management.
- Monitored patient health and reported changes to family members and healthcare professionals.
- Developed personalized care plans to address individual needs and preferences of clients.
- Trained new caregivers on best practices for patient care and safety protocols.
- Coordinated transportation for medical appointments and social activities to enhance client engagement.
- Maintained clean, safe, and well-organized patient environment.
- Provided emotional support and companionship to patients, promoting overall wellbeing.
- Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
- Assisted with personal hygiene tasks such as bathing, grooming, and dressing for enhanced selfesteem.
Patient Care Technician
Palomar Medical Center Escondido
Escondido, CA
03.2016 - 12.2019
- Worked in the ICU Department, Cardiovascular floor, Emergency room, Ortho floor and the Telemetry floor.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Provided direct patient care in high-pressure emergency department environment.
- Assisted healthcare professionals with procedures, ensuring compliance with safety protocols.
- Implemented infection control measures, ensuring compliance with hospital standards.
- Documented patient progress and care activities accurately in electronic health records.
- Developed training materials to standardize best practices among team members.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Certified Nursing Assistant
Aviara Healthcare Center
Encinitas, CA
01.2009 - 03.2016
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Helped patients with ADLS and daily showers and also feeding.
- Charted daily meal percentage in computer.
Certified Nursing Assistant
Pleasant Care Living Center
Vista, CA
01.2007 - 12.2008
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Certified Nursing Assistant
Lifecare Center of Vista
Vista, CA
02.2005 - 11.2006
- Provided emotional support to patients, fostering a compassionate environment.
- Trained new staff on best practices for patient care and safety protocols.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Patient care such as shower, vitals and daily ADL
- Documented meals and care in charts.
Education
High School Diploma -
UNAM De Sinaloa
Culiacan, MexicoCertified Nurse Assistant
The Pavilion At Ocean Point
Point Loma Ca01-2001
Skills
Compassionate and dependable CNA with over 20 years of experience in healthcare settings Skilled both in clinical support and front office operations, including patient scheduling, phone communication, and clerical duties Known for excellent customer service, strong multitasking abilities, and maintaining a professional and welcoming environment for patients and staff
Languages
Spanish
Native or Bilingual
Timeline
Certified Nursing Assistant
Encompass Rehabilitation Hospital
04.2022 - 02.2025
Private Caregiver
Patricia Duckett
08.2019 - 12.2021
Patient Care Technician
Palomar Medical Center Escondido
03.2016 - 12.2019
Certified Nursing Assistant
Aviara Healthcare Center
01.2009 - 03.2016
Certified Nursing Assistant
Pleasant Care Living Center
01.2007 - 12.2008
Certified Nursing Assistant
Lifecare Center of Vista
02.2005 - 11.2006
High School Diploma -
UNAM De Sinaloa
Certified Nurse Assistant
The Pavilion At Ocean Point