Experienced professional in behavioral health with a dedication to assisting individuals with mental health needs. Proficient in patient care, crisis intervention, and therapeutic support, emphasizing teamwork and goal attainment. Recognized for adaptability in fast-paced settings, exceptional communication abilities, and a compassionate approach that ensures dependable and impactful client assistance.
Work History
Community Support Professional
5 Months
Futures Explored | 04.2026 - Current
Supported individuals with intellectual and developmental disabilities in daily activities, promoting independence and enhancing quality of life.
Worked within Passport to Independence Program and maintained supportive environment to enable participants’ skill growth and goal achievement.
Facilitated communication between clients, families, and service providers to ensure comprehensive support services.
Monitored client progress and documented behavioral changes, contributing to ongoing care plan adjustments.
Advocated for clients' rights, ensuring access to necessary resources and services within the community.
Team Leader
6 Months
Sacramento Chinese Community Service Center | 10.2025 - 04.2026
Executed strategies to establish a secure and nurturing environment for students.
Designed and implemented collaborative activities aimed at enhancing engagement and promoting meaningful learning.
Facilitated the development of an inclusive environment, promoting diversity and equity values among students.
Developed comprehensive work plans that provided detailed, step-by-step guidance to foster critical thinking and creativity among students.
Created and utilized behavior charts and think sheets as part of effective behavior management strategies.
Ensured cleanliness and organization of workspace and schedule to support students' daily routines.
Behavioral Health Aide
2 Years 2 Months
Ro Health | 08.2023 - 10.2025
Provided one-on-one support for students struggling with emotional or behavioral issues during class time and school activities.
Conducted functional behavioral assessments to identify triggers and patterns of behavior, informing intervention strategies.
Maintained accurate records of student progress and interventions, ensuring data-driven decision making for support strategies.
Collaborated with multidisciplinary teams to develop comprehensive treatment plans for students with behavioral challenges.
Implemented crisis prevention techniques to de-escalate challenging situations, maintaining safety for all involved parties.
Enhanced communication with parents through detailed progress reports and regular meetings, resulting in increased parental involvement.
Behavior Technician
2 Years 5 Months
Autism Behavior Services, Inc | 09.2021 - 02.2024
Utilized Applied Behavior Analysis (ABA) to teach individuals on the Autism Spectrum.
Supported families in understanding and managing challenging behaviors, promoting consistency across environments.
Trained in the basics of ABA, in order to obtain and be a certified Applied Behavior Analysis Technician.
Provided one-on-one support to clients with Autism Spectrum disorders, addressing unique behavioral needs.
Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Facilitated social skills development in group settings, fostering improved peer interactions.
Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
Staffing / Behavior Technician
7 Months
Maxim Healthcare | 07.2022 - 02.2023
Working with students who are on the Autism Spectrum in a classroom setting, as well as with the students one-on-one, in groups, or alongside the teacher as classroom support.
Provided a variety of services to support individuals with disabilities to address life's challenges and achieve personal goals.
Enhanced client progress by implementing individualized behavior intervention plans.
Assisted in the creation of visual supports and schedules for clients, enhancing daily routines and transitions.
Collaborated with other professionals to develop and modify individualized treatment plans.
Hospitality Team Member
1 Year 11 Months
Chic-Fil-A | 07.2019 - 06.2021
Created a positive and productive place to work.
Working here was an opportunity for teamwork and leadership development in a positive, people-focused environment.
Aimed to provide quality service and hospitality to the guests and communities as well.
While delivering our core four: smile, create and maintain eye contact, speak enthusiastically, and make emotional connections with guests.
Advertising/ Customer Service Representative
2 Years
Town Insurance Services | 01.2016 - 01.2018
Answered phone calls, messages, and transferred calls.
Collaborated with managers, co-workers, and customers.
Performed administrative support tasks such as operating with computers.
Assisted and recommended ways to address issues.
Identified priorities, deadlines, and expectations.
Adapted to and learned from change, difficulties, and feedback.
Provisionally Licensed Behavior Analyst / Community Specialist at Green Maxville & AssociatesProvisionally Licensed Behavior Analyst / Community Specialist at Green Maxville & Associates
Qualified Intellectual Disabilities Professional at Therapeutic Living Centers for the BlindQualified Intellectual Disabilities Professional at Therapeutic Living Centers for the Blind