Brisa Zavala
Channelview
Summary
Detail-oriented team player with positive attitude and strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Medical Assistant/Medical Biller and Coder
Patient First Specialists.
01.2017 - 05.2023
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Built strong relationships with patients and Attorney's through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Reduced claim denials through meticulous verification of patient eligibility and coverage benefits prior to claim submission.
- Build relationship with Attorney's.
- Billed Attorney's Client's bills.
- Emailed Medical Records to Attorney's and Workers Compensation.
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
- Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
- Assisted patients with understanding their insurance coverage and financial responsibilities, fostering positive relationships and trust between the practice and its clients.
- Participated in continuing education opportunities to stay current on advancements within the field of medical billing and coding, thereby elevating the overall quality of work.
- Tracked and monitored requests for medical records release.
- Assisted in preparation of medical reports for external parties.
Medical Assistant
Elite Physician Solutions
05.2015 - 03.2017
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Verified patient insurance coverage and collected required co-payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Medical Assistant
Total Care Medical Clinic
04.2011 - 09.2013
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Completed EKGs and other tests based on patient presentation in office.
Cashier
Sellers Bros
04.2008 - 08.2008
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Medical Assistant Diploma. - Medical Assisting
Everest Institute
Houston, TX02.2011
Skills
- Works well as a team member or independently
- Adaptable
- Bilingual ( English & Spanish) Strong written and Oral Skills
- Fast Learner/ Experienced Office Skills
- Front Desk/ Scheduling/ Data Entry/ Scanning
- HIPPA/OSHA Knowledge
- EMR: Prognosis, eClinicals, Medisoft, Excel
- Vaccines, Collect Specimen
- X-Rays
- Medical billing and coding
- Payment Collection
- Insurance Verification
- Electronic Medical Records
Hobbies
A little about what i enjoy doing on my time off, other than taking care of my 3 boys. I love reading and running. I feel like those two things relax my mind, and also do good for my body.
Timeline
Medical Assistant/Medical Biller and Coder
Patient First Specialists.
01.2017 - 05.2023
Medical Assistant
Elite Physician Solutions
05.2015 - 03.2017
Medical Assistant
Total Care Medical Clinic
04.2011 - 09.2013
Cashier
Sellers Bros
04.2008 - 08.2008
Medical Assistant Diploma. - Medical Assisting
Everest Institute
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