Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Briscia Vasquez

Las Vegas,Nevada

Summary

Hardworking and enthusiastic employee trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. Talented with excellent experience in fast-paced environments. Clear communicator with team-oriented focus and advanced skills to effectively work with employees and staff to review and prepare work. Qualified and hardworking with up-to-date food handling permit.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Prep Cook

America Restaurant
3 2020 - 6 2021
  • Maintained clean, organized cook station in compliance with company standards, procedures, and sanitation requirements
  • Diced, sliced, and cut vegetables for use in dishes
  • Effectively communicated with team members and management regarding tasks or issues related to the kitchen area
  • Prepared cooking ingredients by washing and chopping vegetables and cutting meat
  • Verified all food products were properly labeled and stored
  • Prepared soups, salads, and sandwiches
  • Restocked salad bar and buffet for lunch and dinner service
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs
  • Developed expertise in maintaining cleanliness and sanitation standards for all kitchen areas.

Banquet Server and Busser

Rhodes Ranch Grill
03.2019 - 03.2021
  • Set up banquet tables with linens, china, silverware, glassware and centerpieces in accordance with event specifications
  • Interacted professionally with customers and staff members to ensure satisfaction throughout the event
  • Set up banquet room linens, service ware and glassware according to supervisor instructions
  • Greeted and accommodated guests, building positive experience from first interaction
  • Provided excellent customer service by anticipating needs and responding promptly to requests
  • Demonstrated ability to interact with customers in a friendly and professional manner
  • Prioritized multiple tasks in dynamic environment and stayed calm and composed
  • Maintained a clean and organized work area to ensure safety and sanitation standards were met
  • Interacted professionally with hosts and waitstaff to deliver effective service.

Store Leader

Vitality Massagetherapy
01.2021 - 11.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Built loyal customer base by consistently delivering quality products, top-notch service and efficient check-out procedures.
  • Maintained visual merchandising standards, ensuring an appealing store appearance that attracted customers.
  • Optimized staff performance through regular evaluations, coaching sessions, and goal-setting initiatives.
  • Elevated team performance with motivational approach and excellent training abilities.
  • Planned optimal workflow through successful scheduling and task delegation.
  • Addressed escalated customer complaints professionally, resolving issues promptly to retain loyal clientele base.
  • Merchandised products beautifully with attractive displays to quickly move stock.
  • Worked closely with district managers and corporate leaders on strategic planning initiatives and implemented action plans.
  • Increased overall store productivity with effective scheduling, task delegation, and resource allocation.
  • Boosted customer satisfaction by implementing efficient store operations and addressing customer concerns promptly.
  • Controlled costs consistently to effectively eliminate waste and increase profits.
  • Achieved sales targets consistently by motivating team members and creating a positive work environment.

Hostess Busser and Prep

SIzzle Hut
02.2017 - 02.2019
  • Provided assistance to servers as needed during busy periods of operation
  • Greeted customers and provided them with menus
  • Assisted in seating guests and managing the wait list
  • Supported servers and bussers through high-volume shifts with food running and table clearing
  • Demonstrated flexibility by helping out in other departments as needed
  • Communicated clearly with servers regarding guest needs or requests
  • Demonstrated excellent customer service skills to ensure a pleasant dining experience
  • Maintained cleanliness of the lobby area, including wiping down tables and chairs
  • Diced, sliced, and cut vegetables for use in dishes
  • Maintained clean, organized cook station in compliance with company standards, procedures, and sanitation requirements
  • Effectively communicated with team members and management regarding tasks or issues related to the kitchen area
  • Prepared cooking ingredients by washing and chopping vegetables and cutting meat
  • Kept clean and orderly kitchen by washing dishes and sanitizing surfaces
  • Verified all food products were properly labeled and stored
  • Displayed excellent organizational skills by efficiently managing multiple tasks simultaneously
  • Prepared food items using quality predetermined method in quick and consistent manner.

Intern

Champion Center
06.2010 - 09.2018
  • Analyzed corporate intelligence data to identify trends and patterns
  • Developed emergency management plans for recovery decision-making and communications
  • Demonstrated ability to interact with customers in a friendly and professional manner
  • Prioritized multiple tasks in dynamic environment and stayed calm and composed
  • Maintained a clean and organized work area to ensure safety and sanitation standards were met
  • Interacted professionally with hosts and waitstaff to deliver effective service
  • Coordinated food, clothing and household items for disadvantaged/homeless individuals and families
  • Removed plates and glasses from tables after meals
  • Organized and replenished supplies at food stations to optimize team performance
  • Restocked salad bar and buffet for lunch and dinner service
  • Greeted visitors cheerfully and answered questions to offer quality customer service
  • Assisted in setting up and clearing tables quickly and efficiently
  • Helped to set up large parties and special events.

Call Center Agent

RZI International
07.2019 - 01.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained accurate records of customer interactions, documenting details for future reference and quality assurance purposes.
  • Adapted communication style to meet diverse customer needs, creating positive experiences for all callers.
  • Addressed customer account discrepancies and concerns.
  • Exceeded daily call center metrics, consistently maintaining a high level of productivity and customer satisfaction.
  • Promptly responded to inquiries and requests from prospective customers.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Developed expert knowledge of company products and services to provide accurate information to customers.
  • Balanced competing priorities under pressure without compromising the quality of service provided.

Education

Las Vegas Highschool
Las Vegas, NV
06.2016

Skills

Cleaning and organization

Quick-learning

Food Preparation

Ingredient Preparation

Customer Service

Equipment Sanitation

Certification

Health Card

Languages

Spanish
Native or Bilingual

Timeline

Store Leader

Vitality Massagetherapy
01.2021 - 11.2023

Call Center Agent

RZI International
07.2019 - 01.2022

Banquet Server and Busser

Rhodes Ranch Grill
03.2019 - 03.2021

Hostess Busser and Prep

SIzzle Hut
02.2017 - 02.2019

Intern

Champion Center
06.2010 - 09.2018

Prep Cook

America Restaurant
3 2020 - 6 2021

Las Vegas Highschool

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Briscia Vasquez