Briana Scott
Surfside Beach,SC
Summary
Resourceful and accomplished law enforcement officer with experience in customer service, management, and de-escalation. Dedicated to serving the community while passionate about teamwork, high morale, and establishing trust.
Overview
11
11
years of professional experience
Work History
Detective
Horry County Police Department
08.2023 - Current
- Investigate major crimes to include, but not limited to, missing persons, sexual assaults, child abuse, suspicious deaths, domestic violence, and assaults resulting in serious injury
- Conduct in depth interviews with victims, witnesses, suspects, any persons related to a major crime
- Obtain search warrants, examine records and analyze data as they pertain to each case
- Document any and all actions taken throughout an investigation in the form of a case activity report to later be submitted through a case file
- Make criminal arrests as probable cause is established through an investigation
- Work alongside various agencies to include federal, state, and local agencies, as well as, prosecutors
Corporal
Horry County Police Department
03.2023 - 08.2023
- Manage and supervise patrol shift of approximately six patrol officers in daily operations
- Facilitate schedules of all officers on shift for court proceedings, vacation, training, and any other possible conflicts surrounding regular duties
- Read and approve of all uniform crime reports written and submitted by patrol officers on the corresponding shift
- Handle any and all disciplinary actions to include, but not limited to, use of force reports, counselings, verbal reprimands, and formal write ups
- Review body camera footage from each officer on patrol shift on a monthly basis to ensure policy is followed, officer safety remains, and identify any possible concerns
- Assist, mentor, and train subordinates on a daily basis regarding officer safety, policy adjustments, calls for service, and any other needs to address
- Promote a healthy and safe work environment to encourage positive policing, community engagment, and overall great morale
Patrol Officer
Horry County Police Department
06.2019 - 03.2023
- Answer calls for service, both emergent and non-emergent, to include but not be limited to burglaries, domestic violence, assaults, larcenies, missing subjects, homicides, and other violent crimes
- Display strong judgement and officer safety measures when responding to life-threatening situations
- Deter crime by establishing presence in designated areas with the focus of protecting life and property
- Investigate criminal issues to the fullest extent by conducting follow ups, interviewing necessary persons, obtaining and evaluating evidence
- Prepare documentation for trials, preliminary hearings, warrants, etc.
- De-escalate persons in crisis through active listening and negotiations
- Train new officers in all job aspects to uphold the standard of quality, policies and procedures within the department
- Work alongside sector partners, squads, detectives, and outside agencies to achieve a common goal of officer and public safety
Administrative Assistant
P&J Auto Service, Inc.
09.2018 - 12.2018
- Handle customer relations by issuing follow up letters, calls, and face to face interaction
- Maintain daily logs, bookkeeping, and customer files
- Answer phones on a multi line device, while simultaneously scheduling customer appointments, meetings and vendors
- Work first hand with insurance companies to schedule appointments, manage invoices, and complete necessary paperwork by insurance and state regulations
- Create and maintain customer invoices and scheduled bills as both accounts payable and receivable using quickbooks
- Manage and maintain all return orders, parts and credit for accounts
Host
Kona Grill
04.2016 - 12.2018
- Ensure customer satisfaction through one on one interaction.
- Book and manage high volume reservations and seating using OpenTable.
- Work with large businesses for catering orders, group functions, or business meetings as requested.
- Serve food as a runner or server when needed to help the restaurant run smoothly during busy time periods.
- Open and close the front of the restaurant, as well as, maintaining the appearance while doing so.
Administrative Assistant
Omega-Biochem Laboratories
11.2016 - 07.2018
- Work first hand with many high end cosmetic manufacturers providing testing results and research information on a daily basis.
- Assist the laboratory manager and microbiology department in maintaining books, setting up testing equipment, and assuring a sanitary testing area.
- Organize files and results for the chemistry department to ensure a well kempt work environment.
- Administer company policies, hire new employees, manage payroll, and coordinate work schedule that directly affects subordinate employees.
- Maintain client relations through email and phone calls, as well as, assisting clients with any possible questions, concerns or needs.
- Create invoices monthly for client testing while also organizing and paying bills as approved by the business owner and director.
- Serve as a trusted employee to open and close the business daily as a key holder and be a first contact in case of emergency.
- Report to the director, as needed, with any important documents, notes, or special client requests.
Receptionist/Manager
Nails Envy Salon
06.2014 - 09.2016
- Assisted the owner on business development by marketing strategies such as excellent customer service and promoting to increase business revenue and client retention.
- Designed and developed strategies to increase client volume in the salon by implementing clients’ demands and satisfaction.
- Worked alongside the owner to decorate and redesign the salon to appeal to clients.
- Resolve issues with clients to continue uninterrupted business flow.
- Train other receptionists in daily functions, customer service, and sales.
- Create and maintain a schedule for all employees.
- Regularly run salon during late hours and count all profits at the end of each day before closing the shop
- Serve as the only accounts payable and receivable representative.
- Calculate hours worked of all employees and process payroll.
Education
High School Diploma -
Edison High School
Edison, NJ06-2014
Skills
- FBI Crisis Negotiation Basic 40-Hour
- Autism Awareness Training
- 2021/2022/2023/2024 South Carolina Crisis Negotiation Association Hostage/Crisis Management
- 2021 Central North Carolina Negotiator Training
- Officer of the Month North Precinct July 2020
- Field Training Officer
- FBI Crisis Negotiations Special Topics
- International Critical Incident Stress Foundation - Group Crisis Intervention/Assisting Individuals In Crisis/Understanding Suicide/Stress Management for Trauma
- Interview Techniques Certification
- NAMI Community Crisis Intervention Training
- HCPD Policy Review Committee
- HCPD Peer Team
- Evidence Based Negotiations Certification
- Specific Skills Instructor
- ABM Intel - Cellular and Social Media Records in the Exigent Environment
Timeline
Detective
Horry County Police Department
08.2023 - Current
Corporal
Horry County Police Department
03.2023 - 08.2023
Patrol Officer
Horry County Police Department
06.2019 - 03.2023
Administrative Assistant
P&J Auto Service, Inc.
09.2018 - 12.2018
Administrative Assistant
Omega-Biochem Laboratories
11.2016 - 07.2018
Host
Kona Grill
04.2016 - 12.2018
Receptionist/Manager
Nails Envy Salon
06.2014 - 09.2016
High School Diploma -
Edison High School
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