SAP
Brise Arias
Fort Worth,Tx
Summary
Dedicated Assistant Manager with in-depth experience consistently working to become a stronger and more efficient leader. Well-versed in sales, personnel management, accounting, and inventory management. Committed to building an atmosphere of collaboration and performance excellence to provide every customer and employee with exceptional experiences.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Natural Grocers
07.2022 - Current
- Accurately create schedules, submit payroll, manage store supplies and expense control
- Ensure all policies and procedures are being followed per handbook.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Coached and trained employees in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Created and maintained safe and secure work environments for employees and store.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reported issues to higher management with great detail.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness to promote positive feedback and engagement.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Defined clear targets and objectives and communicated to other team members.
- · Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Receiving Manager
Natural Grocers
12.2020 - 07.2022
- Accurately receiving all incoming and outgoing freight by ensuring quality, date guarantee, and product accuracy
- Process all paperwork, invoices, and credits in an accurate and punctual manner
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Maintain security, safety, and cleanliness of the receiving area
- Communicate to department managers about discrepancies, ltoos, disco, and special requests
- Cross train with other employees to be efficient SAP program, receiving safety, and quality assurance.
- Created and enforced detailed organization processes to increase quality and service standards.
- Operated forklifts
- Boosted inventory and recordkeeping by conducting thorough inspections and comparing shipment contents with documentation.
Dairy/Frozen Manager
Natural Grocers
01.2019 - 12.2020
- Stock truck loads in a timely manner while also ensuring freight is properly rotated and checked for damage to best limit shrink
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to staff and clearly communicated timeframes for completion.
- Assisted in receiving freight accurately and ensuring good quality is being put to the sales floor in a timely manner.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Recommended products to customers and remained up-to-date on product knowledge.
- Kept department in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Strengthened profits by reducing waste, controlling shrinkage, by regularly reviewing sales trends
- Engaged customers and provided very high level of service and support, helping find desired products and items.
Sales Associate
Foot Locker
02.2017 - 12.2020
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Delivering customer satisfaction by being knowledgeable on all products offered.
- Solved customer challenges by offering relevant products and services.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Cashier
Albertsons
06.2016 - 01.2017
- Provide friendly customer service and check out each guest in proficient timely manner
- Return non-purchased products to shelves and performed general merchandising functions
- Obtained thorough knowledge of products sold to assist customers in locating and purchasing items
- Kept employee and customer areas clean, neat and ready for any challenge by using slow periods to tackle routine housekeeping needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Science -
Texas A&M University - Central Texas
Killeen, TX01.2026
Associate of Arts -
Tarrant County College - Northwest Campus
Fort Worth, TX05.2021
High School Diploma -
C.F. Brewer Highschool
White Settlement, Texas06.2016
Skills
- Inventory management
- Goals and performance
- Mentoring and Coaching
- Work Planning and Prioritization
- Operational Efficiency
- Time management
- Problem-Solving
- Customer Service and Engagement
- Active Listener
- Communication
- Attention to Detail
- Staff Management
Certification
- Forklift Certified
- TABC Certified
- Food Handler Certified
Software
Microsoft office applications
HRIS
Timeline
Assistant Store Manager
Natural Grocers
07.2022 - Current
Receiving Manager
Natural Grocers
12.2020 - 07.2022
Dairy/Frozen Manager
Natural Grocers
01.2019 - 12.2020
Sales Associate
Foot Locker
02.2017 - 12.2020
Cashier
Albertsons
06.2016 - 01.2017
Bachelor of Science -
Texas A&M University - Central Texas
Associate of Arts -
Tarrant County College - Northwest Campus
High School Diploma -
C.F. Brewer Highschool
- Forklift Certified
- TABC Certified
- Food Handler Certified
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