Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Briseida Alcaraz

Bakersfield,USA

Summary

Dynamic retail professional with extensive experience at H&M, excelling in customer service and cash handling. Proven ability to enhance store productivity through effective merchandising and upselling techniques. Bilingual in Spanish and English, with strong organizational skills and proficiency in Microsoft Office, ensuring efficient operations and customer satisfaction.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Retail Sales Advisor

H&M
Arvin, US
06.2021 - Current
  • I am responsible for processing new merchandise as well as ringing up transactions such as refunds, online ordering, returns and cash and card transactions.
  • I have additionally received some basic training in cash office responsibilities such as daily opening and closing register routines.
  • Additionally, a large portion of my work as a sales advisor is merchandising and selling ladies wear, menswear and children's wear.
  • This includes unloading shipments and planning specific changes to our store in order to enhance store productivity.

Picker/Packer

Sun Pacific
Bakersfield, US
10.2018 - 06.2021
  • I was responsible for picking grapes at the right time and was also able to pack each product in a fast and careful manner in order to be shipped.
  • I was also capable of doing all the necessary labor-intensive tasks in order to maintain a healthy vineyard and produce.

Sales Associate

Garcia's Market
Lamont, US
03.2018 - 10.2018
  • As a sales associate, I was responsible for stocking merchandise throughout the store as well as using the cash register to do all sorts of transactions.
  • I was able to do money orders, check cashing, and receiving among other things.
  • In addition to handling cash and digital payment transactions, I was also tasked to order products, display stock, and was briefly responsible for keeping a well-stocked store.

Fruit harvester

Sunview Vineyards
Delano, US
07.2017 - 08.2017
  • I was responsible for keeping necessary materials in stock in a neat and organized fashion.
  • I was also responsible for ensuring the product was in the right stage to be harvested, packed, and shipped.

Education

Bachelor of Science - Psychology

California State University, Bakersfield
Bakersfield, CA
07.2025

Associate's degree - Psychology

Bakersfield College
Bakersfield, CA
05.2021

Skills

  • Customer service
  • Cash handling
  • Time management
  • Cash register
  • Sales
  • Multi-line phone systems
  • Spanish
  • Microsoft Excel
  • Bilingual
  • Communication skills
  • Organizational Skills
  • English
  • Materials handling
  • Microsoft Outlook
  • Computer skills
  • Retail sales
  • Merchandising
  • Copywriting
  • Microsoft Office
  • RF scanner
  • Organizational skills
  • Basic math
  • Upselling
  • Microsoft Word

Certification

Driver's License, 08/01/17, 01/01/27

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Retail Sales Advisor

H&M
06.2021 - Current

Picker/Packer

Sun Pacific
10.2018 - 06.2021

Sales Associate

Garcia's Market
03.2018 - 10.2018

Fruit harvester

Sunview Vineyards
07.2017 - 08.2017

Bachelor of Science - Psychology

California State University, Bakersfield

Associate's degree - Psychology

Bakersfield College

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