Dynamic Urgent Care Staff Nurse at Providence Portland Medical Center, recognized for implementing quality improvement initiatives that elevated patient satisfaction. Skilled in critical thinking and compassionate care, I developed training materials and mentored new staff, enhancing team efficiency and patient outcomes in a fast-paced environment.
Overview
9
9
years of professional experience
Work History
Urgent Care Staff Nurse
Providence Portland Medical Center
06.2022 - Current
Administered patient assessments and developed individualized care plans in fast-paced environment.
Collaborated with multidisciplinary teams to streamline patient triage processes and enhance workflow efficiency.
Educated patients on treatment options and health management strategies to promote better outcomes.
Monitored vital signs and conducted diagnostic tests, ensuring timely interventions for critical cases.
Assisted with onboarding new nursing staff, providing mentorship on protocols and best practices.
Implemented quality improvement initiatives that increased patient satisfaction scores through enhanced service delivery.
Developed training materials for staff regarding urgent care procedures, improving knowledge retention and compliance.
Mentored new nursing staff members, providing guidance on clinical skills and best practices within the urgent care environment.
Nursing Assistant Preceptor
Providence Urgent Care
06.2022 - Current
Mentored new nursing assistants, enhancing onboarding experience and knowledge retention.
Streamlined patient care processes, improving workflow efficiency in urgent care setting.
Assisted in developing training materials for nursing staff, ensuring compliance with best practices.
Conducted performance evaluations for junior staff, fostering professional development and accountability.
Coordinated patient flow management to optimize service delivery during peak hours.
Facilitated communication between medical teams and patients, enhancing overall satisfaction levels.
Participated in ongoing continuing education opportunities to remain current on evidence-based practice guidelines for nursing assistant preceptorship roles.
Medical Assistant
Virginia Garcia Memorial Health Center
04.2017 - 05.2022
Coordinated patient schedules and managed appointment reminders to enhance clinic efficiency.
Assisted healthcare professionals with medical procedures, ensuring adherence to safety protocols.
Conducted patient intake, accurately documenting medical histories and vital signs for comprehensive care records.
Developed and implemented office procedures that improved workflow and reduced patient wait times.
Monitored inventory levels of medical supplies, initiating orders to maintain necessary stock for operations.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.