Knowledgeable office professional with vast experience in serving the public, managing technical records, exercising policies, and procedures. Accustomed to addressing the changing needs of an office. Knowledgeable with the use office software applications, filing systems, and office equipment. Committed to handling confidential assignments with tact and professionalism.
Overview
32
32
years of professional experience
Work History
Respite Care Provider
Premier Health Care Services
04.2017 - Current
Provide on-site case management for persons with developmental delays (age range 3-30)
Create a planned route to a variety of destinations using public transportation with the client.
Provide supervision during the use of public transportation.
Document the client’s goals, barriers, and progress, provide the client’s parents with a detailed report.
Assist with completion of medical, educational, and personal finance forms.
Weekend & Holiday Front Office Receptionist
AHS, Eldorado Community Services Center
10.2022 - 04.2024
Provide customer service to clients and visitors, answer phones and provide answers to routine questions
Provide support to Treatment Center Program Director and Substance Recovery Counselors
Facilitated client intake procedures utilizing the Dosing Pro medication management system.
Handled financial transactions, including cash and credit card payments, for private pay clients.
Generated designated labels, supplied essential materials, and collected urinalysis specimens with the utmost discretion.
Organized client case notes, legal documents, and urinalysis results in strict compliance with treatment center protocols.
Assisted scheduling transportation though Medi-Cal
Provide customer service to clients and visitors, answer phones and provide answers to routine questions
Provide support to Treatment Center Program Director and Substance Recovery Counselors
Clerk – Facilities and Maintenance Department
Lennox School District
11.2022 - 05.2023
Direct support to the Director of Facilities and Maintenance
Maintained communication with outside vendors, school site personnel, and other department by telephone, written communication, or via email.
Sorted and filed documents and records according to predetermined classification
Checked records and specialized forms for accuracy and completeness.
Generated requisitions for payment toward district-wide construction, service agreements, repairs, and renovations
Performed specialized and technical functions in assembling, tabulating, and verifying accounting and fiscally related documents and data
Prepared Vacation Day requests for the facilities and maintenance team.
Prepared job requisitions and change of status forms for newly hired custodial and maintenance personnel
Organized registration to special trade workshops/conferences and submitted travel expense forms
Performed complex and technical fiscal record management and operations related to department’s budget
Consolidated receipts of fuel purchases for district vehicles, hardware materials and tools used for repairs
Office Clerk
INVEST Program- LA County Dept. of Probation
09.2019 - 06.2021
Direct clerical support to the Business Services Representative for the INVEST Re-Entry Program
Provided coverage for the AJCC reception area by answering phones and providing information on community services
Organized program enrollment documents and arranged conference rooms for workshops and job fairs
Entered employment status information of INVEST program participants to their Cal Jobs profile
Performed research to provide information and assistance from other Non-Profit agencies to better support clients gain access to free or low-cost services, created and maintained a database of these services
Clerk Clerk Typist for Multiple Departments & School Sites
Lennox School District
06.1993 - 09.2016
Delivered exemplary customer service to students, parents, district personnel, and external agencies.
Managed the annual student enrollment process, ensuring adherence to state immunization guidelines. Entered data into PowerSchool, the student information database, and maintained both manual and digital updates to student records.
Leveraged an internal database to produce various student reports as requested.
Revised and translated school forms and coordinated the annual distribution of student information packets, which included essential health information.
Compiled student class lists for educators, aided both students and faculty, and accurately reported daily student attendance to the District Office.
Established classroom budgets at the start of the fiscal year, processed purchase orders and revolving cash accounts, and submitted custodial work orders while maintaining direct communication with the maintenance department regarding timelines and follow-up.
Responded to phone inquiries with detailed information about the program.
Scheduled enrollment appointments and organized monthly parent orientations.
Oversaw the student enrollment process and ensured the collection of critical state documentation.
Followed up with parents regarding pending items and managed the handling of legal documents.
Conducted interviews with parents to complete a comprehensive health assessment of their child.
Ordered office and classroom supplies and coordinated their distribution across three school sites.
Education
Los Angeles Southwest College
Los Angeles, CA
General Education - Linguistics
El Camino College
Torrance, CA
Skills
Exceptional Customer Service
Data Analytical
Resourceful
Maintaining Confidentiality
Adaptability
Solution oriented
Emotional support
Hygiene maintenance
Recreational activities
Healthcare coordination
Transportation services
Meal preparation
Compassionate caregiving
Developmental disabilities expertise
Nutritional support
Personal care assistance
Adaptive equipment use
Safety precautions
CPR training
Supportive personality
Critical thinking
Problem identification
Client satisfaction
Caring companionship
Schedule management
Client education
Medication management
Wound care
CPR certification
Personal care aide
Errands
Meal planning and preparation
Medical chart documentation
Condition monitoring
Injury prevention
Schedule maintenance
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Multitasking Abilities
Reliability
Excellent communication
Clear communication
Attentive to people
Organizational skills
Team collaboration
Active listening
Effective communication
Dressing assistance
Adaptability and flexibility
Decision-making
Patient confidentiality
Safety compliance
Relationship building
Personal hygiene assistance
Household cleaning
Creation Date
05/22/20
Revision Date
05/26/25
Timeline
Clerk – Facilities and Maintenance Department
Lennox School District
11.2022 - 05.2023
Weekend & Holiday Front Office Receptionist
AHS, Eldorado Community Services Center
10.2022 - 04.2024
Office Clerk
INVEST Program- LA County Dept. of Probation
09.2019 - 06.2021
Respite Care Provider
Premier Health Care Services
04.2017 - Current
Clerk Clerk Typist for Multiple Departments & School Sites