Edgar Monterroso
Airport Express
Santa Rosa,CA
3
Languages
18
years of professional experience
Dynamic, results-oriented professional with over 30 years of diverse experience across multiple industries, including delivery and retail. Proven expertise in customer service, shipping and receiving, sales, and driving, consistently delivering exceptional results and fostering strong client relationships. Committed to excellence with a keen ability to adapt to changing environments, enhancing operational efficiency and driving business success. Recognized for a proactive approach to problem-solving and dedication to exceeding customer expectations.
Work History
Driver
9 Years- Pick up and drop off guests from Charles M. Schulz–Sonoma County Airport to and from Oakland International Airport and San Francisco International Airport
- Carry out repair of minor faults and report major problems, accidents, or damage to the vehicle to the dispatcher or technician
- Conduct daily maintenance on vehicles and assist technicians with daily inspections
- Assist shuttle passengers as needed with bags, luggage and other equipment
- Delivered safe and timely transportation services to passengers at airport terminals.
Driver
1 Year 4 Months- Drive a transit bus and transport passengers around Sonoma County in a safe and courteous manner
- Greet passengers, ensure fare payment and maintain a safe environment
- Notify dispatch of any incidents, accidents, mechanical concerns
- Training: DMV close course, BTW, VTT
- Ensured vehicle maintenance and compliance with safety regulations through regular inspections.
Delivery Driver (Seasonal Hire)
3 Months- Drove local delivery routes and delivered packages up to 150 lbs.
- Utilized DIAD computer-tracking system and equipment
- Operated delivery vehicles in compliance with safety regulations and company policies.
Business Owner
6 Years 4 Months- Managed retail store, negotiated with vendors, filled out invoices, compared records, hired and trained staff
- Oversaw purchasing and inventory, completed all required business documents and prepared tax information
- Communicated openly with vendors and line workers reinforcing company morale
- Enforced safety standards and packing codes preventing worker injury and product loss
- Developed comprehensive business strategies to enhance customer engagement and increase sales revenue.
Education
High School Diploma
Skills
Highly skilled in driving light and heavy passenger vehicles
Experienced driving for delivery of perishable food commodities
Skilled in driving large delivery trucks for time sensitive deliveries
Knowledgeable in the use of GPS systems
Extensive experience in inventory control
Packed products using appropriate shipping materials to ensure safe delivery
Measured and weighed products for both packing and postage labeling
Sealed boxes utilizing packing adhesive
shrink wrap vacuums
and power tools
Customer service
Transportation technology
Qualifications
Bilingual (English/Spanish)
Safety-conscious, reliable, team player, communication, patience
State of California, Class B Drivers License, accident free driving history and clean DMV record
Timeline
Driver
Airport Express
10.2017 - CurrentRead More
Driver
Sonoma County Transit
02.2016 - 06.2017Read More
Delivery Driver (Seasonal Hire)
United Parcel Service – UPS, Petaluma, CA
10.2015 - 01.2016Read More
Business Owner
Ultimate Toys – Santa Rosa Plaza, Santa Rosa, CA
02.2009 - 06.2015Read More
Instituto Nacional Federico Mora
High School Diploma
Read More