Briseida M Ramirez
Santaquin,UT
Summary
Hardworking and trustworthy women who is motivated by making the customers day. Always looking to better myself and learn from my coworkers.
Overview
9
9
years of professional experience
Work History
Receptionist
AAA Driving academy
05.2018 - 04.2022
- Answer phone calls, schedule appointments, in charge of making the schedule for the week and preparing checks for employees.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
Member services/Shipping department in warehouse
Young living
American Fork, UT
03.2015 - 02.2018
- Answer phone calls, process costumer’s orders, answer basic company questions and concerns as well as pick the items of the belt and packing them.
- Educated customers about billing, payment processing and support policies and procedures.
- Investigated and resolved customer inquiries and complaints quickly.
Customer service
J.C. Penney
10.2013 - 06.2015
- Depositing the client's credit card payments, closing and opening the master tilt.
- Collaborated with team members to improve overall response times and service quality.
Education
Matc
Lehi, Utah01.2013
diploma -
Timpanogos High
Orem, Utah01.2012
Skills
- Fast learner
- Motivated and dedicated to getting the job done
- Fluent in English and Spanish
- Good working in fast pace environment
- Organization skills
- Ability to do multiple tasks
- Excellent application program: Windows office (Word Excel and Power Point)
- Verbal and Written Communication
- Customer and Client Relations
- Telephone Skills
Timeline
Receptionist
AAA Driving academy
05.2018 - 04.2022
Member services/Shipping department in warehouse
Young living
03.2015 - 02.2018
Customer service
J.C. Penney
10.2013 - 06.2015
Matc
diploma -
Timpanogos High