Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Briseyda Franco

Lovington,NM

Summary

Dynamic and detail-oriented professional with a proven track record at Rig Outfitters, excelling in customer service and visual merchandising. Recognized for enhancing customer satisfaction through personalized recommendations and effective problem-solving. Adaptable and organized, I thrive in fast-paced environments while maintaining a calm demeanor under pressure. Committed to continual improvement and teamwork.

Overview

3
3
years of professional experience

Work History

Elvira’s Fashion

Elvira
02.2025 - 04.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Rig Outfitters

Rig Outfitters
09.2023 - 12.2023
  • Supported visual merchandising efforts by dressing mannequins, arranging window displays, and following company guidelines for product presentation.
  • Managed inventory levels by conducting regular stock checks, updating records, and placing orders as needed.
  • Conducted thorough fittings for customers seeking tailored garments, taking accurate measurements and ensuring a perfect fit upon completion of alterations.
  • Processed customer transactions efficiently, handling cash and credit card payments accurately and securely.
  • Enhanced customer satisfaction by providing personalized outfit recommendations based on individual preferences and needs.
  • Assisted customers with product selection, offering expert advice on sizing, fit, and style options.
  • Contributed to a welcoming store atmosphere by engaging with customers upon arrival, offering assistance promptly when needed.
  • Provided exceptional customer service during high-volume periods such as holidays or sales events while maintaining a calm demeanor under pressure.
  • Collaborated with management to plan successful events such as special sales or trunk shows that drew in new customers and increased revenue opportunities.
  • Maintained a well-organized and clean store environment, ensuring a positive shopping experience for customers.
  • Participated in ongoing training sessions to stay current on fashion trends and improve product knowledge.
  • Resolved customer complaints with professionalism and empathy, finding solutions that met their needs while adhering to company policies.
  • Mentored newer team members on best practices for customer service, product knowledge, and store operations, contributing to a unified and successful store environment.
  • Handled incoming shipments of merchandise by unpacking boxes, verifying contents against invoices, and organizing items on the sales floor or in storage areas as necessary.
  • Collaborated with fellow team members to achieve monthly sales targets and performance goals.
  • Developed strong relationships with repeat customers through attentive service and tailored outfit suggestions.
  • Assisted with seasonal markdowns and promotions, ensuring accurate pricing adjustments were made throughout the store.
  • Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
  • Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
  • Displayed and organized products in store to help customers locate products easily.
  • Greeted and interacted with over customers to assist in selecting and locating merchandise.
  • Operated cash register to complete cash, check and credit card transactions.
  • Selected, recommended and located merchandise based on customer needs and desires.

Bobs Thriftway

Bobs Thriftway
09.2022 - 09.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
  • Reduced wait times for customers by quickly and accurately bagging groceries.
  • Collected carts from parking lot and designated return locations.
  • Retrieved items for customers and verified prices.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Improved customer satisfaction by providing efficient and friendly bagging services.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Handled customer inquiries in a polite manner, directing them to appropriate departments when necessary.
  • Increased efficiency by sorting items according to the customers'' preferences or needs before bagging them.
  • Managed cart inventory at the front of the store, enabling smooth flow of traffic in and out of the establishment.
  • Elevated teamwork among colleagues by sharing best practices and collaborating on daily tasks effectively.

Education

High School Diploma -

New Hope High School
Lovington, NM
05.2025

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Multitasking Abilities
  • Excellent communication
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Organization and time management
  • Decision-making
  • Problem resolution
  • Verbal communication

Languages

Spanish
Limited Working

Timeline

Elvira’s Fashion

Elvira
02.2025 - 04.2025

Rig Outfitters

Rig Outfitters
09.2023 - 12.2023

Bobs Thriftway

Bobs Thriftway
09.2022 - 09.2023

High School Diploma -

New Hope High School

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Briseyda Franco