Overview
Work History
Education
Skills
Timeline
Generic

Briseyda Peña

Turlock,CA

Overview

4
4
years of professional experience

Work History

Student Assistant

ITS Service Desk
Turlock, CA
04.2024 - 05.2025
  • Assist customers with walk-ins, telephone, on-site, and electronic requests for service.
  • Provide first level help desk support for service requests and incidents. Identify patterns that may indicate service problems. Perform light clerical tasks. Use a ticketing system to log all requests for service.
  • E-mail, IM and administrative account requests and assistance, Resolving authentication problems, Answering general technology questions and referrals to other campus service providers.

Orientation Leader

SFSU Summer Orientation Program
San Francisco, CA
05.2024 - 07.2024
  • Foster a positive transition to campus life for new students by creating an atmosphere for community building.
  • Greet, welcome, and check in new students and guests when they arrive for New Student Orientation.
  • Serve as a resource and referral point for campus resources relating to student and academic services.
  • Facilitate group activities and discussions throughout New Student Orientation.

Barista

Starbucks
Turlock, CA
04.2023 - 08.2023
  • Memorized over 100 customized beverages
  • Sanitized all coffee equipment and consistently maintained store cleanliness
  • Prepared and served customers food orders, according to food safety regulations
  • Connected with customers to ensure a great coffee experience

Cashier/ Sales Associate

Michaels
Turlock, CA
10.2022 - 01.2023
  • Replenished all areas of store
  • Engaged with customers on a daily basis to make sure that all of their needs were met
  • Rang up customers for their needed items

Cashier/ Sandwich Artist

Mr. Pickles
Turlock, CA
02.2021 - 08.2021
  • Communicated with customers in order to confirm their orders and dietary needs
  • Worked together with coworkers to resolve issues and have smooth shifts
  • Memorized and studied sandwich recipes and their ingredients

Education

High School Diploma -

Turlock High School
Turlock, CA
05.2020

Associates Degree for Transfer - Studio Arts

Merced College
Merced, CA
05.2023

Bachelor of Arts -

San Francisco State University
San Francisco, CA
05-2026

Skills

  • Food Handler Certified
  • Proficient in Google Suite
  • Proficient in Microsoft Word
  • Types 49 WPM
  • Bilingual - English/Spanish

Timeline

Orientation Leader

SFSU Summer Orientation Program
05.2024 - 07.2024

Student Assistant

ITS Service Desk
04.2024 - 05.2025

Barista

Starbucks
04.2023 - 08.2023

Cashier/ Sales Associate

Michaels
10.2022 - 01.2023

Cashier/ Sandwich Artist

Mr. Pickles
02.2021 - 08.2021

High School Diploma -

Turlock High School

Associates Degree for Transfer - Studio Arts

Merced College

Bachelor of Arts -

San Francisco State University
Briseyda Peña