Brishana Johnson
fort myers,FL
Summary
Dynamic educator and support specialist with a proven track record at Lee County School District, enhancing student engagement and leveraging computer technology for educational excellence. Expert in instructional support.I excel in building trusting relationships and fostering a safe learning environment. Demonstrated success in team leadership and student progress evaluation without exceeding budget constraints.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Instructor Support
Lee County School District
Fort Myers, Florida
08.2024 - Current
- Provides support for ESE students' achievement in the classroom.
- Assisting the teacher with anything she or he needs help with.
- Preparing and fixing breakfast, lunch, and snack for students.
- Managed a team of assistant instructors to provide support during all classes and activities.
- Supported classroom instructors by preparing instructional materials according to teacher instructions.
Program Instructor
Goodwill's swfl
Fort Myers, FL
12.2020 - Current
- Built strong and trusting relationships with students, identified and implemented personalized technology needs and delivered constructive feedback to help students meet goals
- Documented participant attendance, engagement and progress
- Ordered materials and supplies to use in sessions and kept costs under training budget
- Observed and evaluated student performance and development and provided appropriate feedback on work
Cafe Worker
Lee County School District
Fort Myers, FL
09.2018 - 12.2020
- Delivered orders to kitchen and checked for accuracy and correct temperature on pick-up before serving to customers
- Reported to kitchen manager before start of shift to receive assigned station, daily specials and other pertinent information
- Restocked food, utensils and supplies throughout each shift
- Prepared foods like school lunch on per-order basis and kept strong stock of frequently ordered items like homemade pizza on-hand
- Maintained safe food handling practices to prevent germ spread
- Served food, beverages and desserts to customers according to exact specifications
Customer Service Cashier
Footlocker.com Inc.
Fort Myers, FL
04.2016 - 04.2018
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution
- Processed credit card, EBT and gift certificate payments in electronic computer systems
- Maintained work area in clean and neat manner
- Counted and balanced cashier drawers
- Cleaned and stocked front end areas, including register changing tapes and ribbons
- Welcomed customers, offering assistance to help find store items
- Processed customer payments quickly and returned exact change and receipts
- Managed cashier shifts and breaks
- Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy
- Scanned items quickly to keep lines moving and reduce overall wait time
Education
High School Diploma -
Palm Acres Charter
Lehigh Acres, FL06.2016
Skills
- Brand building and awareness
- Materials organization
- Technique training
- Online-based education
- Lesson planning
- Food safety
- Customer service
- Computer technology
- Company policies and procedures
- Instructional support
- Student engagement
Certification
Certified in CPR
Timeline
Instructor Support
Lee County School District
08.2024 - Current
Program Instructor
Goodwill's swfl
12.2020 - Current
Cafe Worker
Lee County School District
09.2018 - 12.2020
Customer Service Cashier
Footlocker.com Inc.
04.2016 - 04.2018
High School Diploma -
Palm Acres Charter