Brishanie N. Johnson
Bellaire,MI
Summary
I have experience as both a housekeeper and server, where I've developed strong skills in maintaining cleanliness and providing excellent customer service. As a housekeeper, I ensured that all areas were spotless, organized, and well-stocked, focusing on attention to detail and efficiency. In my role as a server, I managed customer orders, communicated effectively with kitchen staff, and provided a welcoming atmosphere for guests. My background has taught me the importance of teamwork and the ability to multitask in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Buffet Attendant
Shanty Creek Resort
06.2025 - 10.2025
- Expedited service times by efficiently arranging food items on the buffet line for easy access.
- Boosted overall restaurant cleanliness, routinely clearing tables, and disposing of used plates and utensils.
- Utilized strong communication skills when interacting with diverse clientele, ensuring that each guest felt welcome and valued upon entering the establishment.
- Collaborated with kitchen staff to ensure timely replenishment of buffet items, minimizing wait times for guests.
- Set up banquet tables and chairs based on event requirements.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Responded to guest inquiries and requests promptly and courteously.
Buffet Attendant
Shanty Creek Resort
01.2024 - 01.2024
- Greet and welcome guests.
- Provide menus and explain specials.
- Take and input orders accurately.
- Serve food and beverages promptly.
- Ensure customer satisfaction by checking in regularly.
- Handle inquiries and resolve complaints.
- Process payments and manage transactions.
- Collaborate with kitchen and bar staff.
- Maintain cleanliness of dining areas.
- Assist in training new staff.
Housekeeper
Montage Palmetto Bluff
01.2023 - 01.2023
- Clean and sanitize guest rooms and common areas.
- Change bedding and replenish towels and toiletries.
- Dust and wipe down furniture and fixtures.
- Vacuum carpets and mop hard floors.
- Report maintenance issues to management.
- Ensure cleanliness and organization of supply closets.
- Follow safety and sanitation guidelines.
- Assist with laundry as needed.
Education
Business Administration
UTH Honduras
01-2016
Public & Private Accountant
Instituto Jose Santos Guardiola
01.2012
Skills
- Communication
- Problem-solving
- Time management
- Teamwork
- Adaptability
- Attention to detail
- Critical thinking
- Cleanliness and hygiene
- Organizational skills
- Excellent customer service
- Reliability and punctuality
- Food safety
Language
English
Spanish
Timeline
Buffet Attendant
Shanty Creek Resort
06.2025 - 10.2025
Buffet Attendant
Shanty Creek Resort
01.2024 - 01.2024
Housekeeper
Montage Palmetto Bluff
01.2023 - 01.2023
Public & Private Accountant
Instituto Jose Santos Guardiola
Business Administration
UTH Honduras
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