Brisia Chain Lopez
Sylmar,CA
Summary
Dedicated administrative professional with successful experience in office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support.
Overview
13
13
years of professional experience
Work History
Office Manager/ Receptionist
MK Partners, Inc.
Burbank, CA
10.2016 - 05.2024
- Tracked important client information in Salesforce and Quickbooks
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory of office supplies, ordering necessary items proactively to prevent stock shortages.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Assisted with planning office events.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Supported HR activities by assisting with recruitment process, including scheduling interviews and organizing candidate information.
- Entered and maintained billing information in company internal databases for accessibility.
- Monitored outstanding invoices and performed collections duties; processed payments online and via telephone
Attendance Clerk
Vaughn Next Century Learning Center
San Fernando
07.2014 - 08.2016
- Verified attendance-absence, tardiness for each period in a secondary school setting
- Trained student office tutors to use office equipment
- Provided clerical assistance to administrators, teachers and staff.
- Aided school administration during emergency drills or actual events by providing accurate attendance information of students and ensuring their safety.
- Maintained accurate records of all absences, truancy issues, and disciplinary actions.
- Pleasantly greeted all office visitors and asked open-ended questions to determine needs.
- Assisted in maintaining positive school environment by participating in disciplinary actions related to attendance issues.
- Called parents and guardians to inquire about late or truant students.
- Provided backup support for front desk, enhancing overall office efficiency during peak periods.
- Operated telephone systems to answer and route incoming calls along with taking and delivering messages.
- Input daily attendance information into office database for 380+ student school.
Records Clerk
Vaughn Next Century Learning Center
San Fernando
07.2013 - 06.2014
- Responded to inquiries by telephone, email and/or letter regarding registration process, student academic standing and grades/transcripts, etc.
- Maintained accuracy of records by verifying accuracy of data in records.
- Transferred inactive records to storage to free up space and preserve history.
- Updated records with new information.
- Organized and managed school records, student documentation, and administrative communications.
- Managed sensitive information discreetly while adhering strictly to privacy policies and guidelines related to student personal data.
- Input data into spreadsheets and databases.
- Provided backup support for front desk, enhancing overall office efficiency during peak periods.
Textbook and Supply Clerk
Vaughn Next Century Learning Center
San Fernando
02.2011 - 06.2013
- Prepared Textbooks, novels and supplies for distribution to students and teachers
- Responsible for check-in/check-out process for students and teachers
- Maintained records on lost and damaged textbooks and novels; Handled late and/or lost fees
- Maintained well-organized storage area, resulting in quicker retrieval of textbooks and supplies
- Provided exceptional customer service while assisting students with textbook inquiries and requests.
- Collaborated with faculty to ensure accurate and up-to-date textbook inventory.
Education
High School Diploma -
McAlister High School
San Fernando, CA06.2010
Skills
- Bilingual
- Scheduling & Calendar Management
- Clerical Support
- Data Entry & Records Management
- Customer Service
- Organizational Skills
- Google Suite
Timeline
Office Manager/ Receptionist
MK Partners, Inc.
10.2016 - 05.2024
Attendance Clerk
Vaughn Next Century Learning Center
07.2014 - 08.2016
Records Clerk
Vaughn Next Century Learning Center
07.2013 - 06.2014
Textbook and Supply Clerk
Vaughn Next Century Learning Center
02.2011 - 06.2013
High School Diploma -
McAlister High School
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