Operator Assistant with 5 years experience , providing excellent customer service and accurately.Adept at managing multiple tasks and quickly resolving customer inquires . Committed to improving operations and helping the team succeed.
•I reviewed and approved client files after they were entered into the system by the loan officer.
• Managed documentation for contracts and client files.
• Prepared monthly, quarterly, semi-annual, nine-month, and annual reports and archived them.
• Coordinated daily office activities to ensure efficiency and order.
Managed supplies and equipment, ensuring that all resources were available and functional.
•Organized and maintained internal documentation for the production of Identity Cards and Biometric Passports.
•Managed daily, monthly, six-month, and annual inventory for Identity Cards.
•Coordinated materials and resources for production processes.
•Prepared reports on inventory status and supply needs.
•Managed communication and responded to phone calls and emails.
Reliability
Team player
Attention to detail
Customer service
Organizational skills
Data entry efficiency
Problem solving
Technical skills
Management
Suitability
Evaluation of credit requests
Monitoring of payments and debts
Communicating with clients regarding credit status
Loan portfolio performance reporting
Ensuring compliance with financial regulations
Risk analysis and credit assessment
Financial report
Loan approval