Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Awards
Timeline
Generic

Brisley Isma

West Palm Beach

Summary

Professional Dispatch Manager with considerable experience working in busy logistics, transport and vehicle environment. Efficiently works with drivers, other dispatchers and management to create most effective delivery routes and schedules to maximize driver efficiency. Enjoys working in challenging situations, remaining calm and level-headed in stressful situations.

Network management professional with thorough understanding of routing protocols and network infrastructure. Committed to enhancing system performance and reducing latency. Known for effective team collaboration and adaptability to evolving technical demands. Skilled in troubleshooting and system optimization, valued for reliability and problem-solving ability.

Overview

26
26
years of professional experience

Work History

Dispatch/Router

Waste Managment
08.2016 - 06.2025
  • Collaborated with team members to troubleshoot and resolve complex routing issues, ensuring minimal downtime.
  • Provided technical guidance to junior team members regarding best practices in router configuration management and troubleshooting techniques.
  • Reduced costs by consolidating multiple networks into a single, unified routing platform.

Sales Account Manager

Callaghan Tire
06.2023 - 07.2024
  • Developed and maintained strong relationships with key accounts to drive customer satisfaction.
  • Executed strategic sales initiatives to increase market share within assigned territory.
  • Analyzed market trends and customer needs to identify new business opportunities.
  • Collaborated with cross-functional teams to optimize product offerings and enhance client solutions.

Dispatch Manager

Oldcastle APG
07.2016 - 05.2024
  • Established and maintained positive relations with drivers, creating work environment to embrace, promote and lead continuous improvement efforts.
  • Embraced, promoted and led continuous improvement efforts to establish drivers and trucks utilized to maximum potential.
  • Developed and monitored field efficiencies and innovated new ways to improve operations.
  • Promoted safe work activities by conducting safety audits and attending company safety meetings.
  • Tracked and scheduled preventive maintenance services for trucks and heavy equipment statewide through inside company mechanics and outside vendors.
  • Completed human resources duties by hiring, terminating and conducting performance reviews and onboarding classes.
  • Analyzed and reported on GPS tracking reports in effort to create efficiencies regarding conserving fuel, reducing idle time.
  • Maintained current knowledge of personnel in field and completed deliveries or delays.
  • Set schedules, implemented new policies and worked with managers to optimize operational procedures and establish clear objectives.

Dispatch Supervisor

Val Transport
03.2009 - 11.2013
  • Monitored dispatch board and adjusted call priorities regularly based on caller needs.
  • Tracked changes in computer system to keep records current and accurate.
  • Answered customer requests with information about product availability, shipping information and status updates.
  • Scheduled loads according to priority and available equipment.
  • Matched bills of lading and reconciled quantities to verify items shipped.
  • Worked closely with transportation supervisor to dispatch and assign loads.
  • Trained employees on triaging and dispatching procedures to properly handle daily calls.

Warehouse Manager

Town & Country / TMC Metals
02.1999 - 08.2006
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Planned and optimized warehouse work processes to improve fulfillment system efficiency.
  • Increased productivity through cross-training and thorough training of both current employees and new hires.
  • Coordinated maintenance on physical condition of warehouse and equipment, routinely assessing each for needed repairs, updates or replacements.
  • Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
  • Maximized warehouse efficiency by dispatching crews and coordinating optimal daily schedules.
  • Compiled, sorted and filed records of product orders, business transactions and other activities.
  • Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
  • Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.

Education

High School Diploma -

North East High
Fort Lauderdale, FL
05.1992

Skills

  • Traffic analysis
  • Access control lists
  • Performance optimization
  • Load balancing
  • Teamwork
  • Teamwork and collaboration

Accomplishments

  • Consistently maintained high customer satisfaction ratings.
  • Improved delivery of concrete by making deliveries every Saturday, realizing overall increase in customer satisfaction and cost efficiency.

Languages

English: Full Professional
French: Full Professional

Awards

I'm the Block Captain in my community., I love to cook and I'm also a bartender.

Timeline

Sales Account Manager

Callaghan Tire
06.2023 - 07.2024

Dispatch/Router

Waste Managment
08.2016 - 06.2025

Dispatch Manager

Oldcastle APG
07.2016 - 05.2024

Dispatch Supervisor

Val Transport
03.2009 - 11.2013

Warehouse Manager

Town & Country / TMC Metals
02.1999 - 08.2006

High School Diploma -

North East High

Similar Profiles

CREATE PROFILE