Motivated professional with top-notch customer relations skills and understanding of successful merchandising. Skilled in labeling, shelving and organizing items. Offering several years of related experience and proven success the field.
Overview
11
11
years of professional experience
Work History
Beauty Advisor
Sally Beauty
El Paso, TX
09.2024 - 11.2025
Assisted customers in feeling relaxed and comfortable with the process.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Resolved customer complaints in a timely manner while adhering to company policies.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Described merchandise and explained use, operation and care.
Assisted in the development of new beauty products and services.
Created a positive shopping experience for each customer through effective communication skills.
Evaluated customer skin to determine unique conditions and skin type.
Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
Cleaned shelves, counters and tables to maintain organized store.
Stocker
Ross Dress for Less
El Paso, TX
08.2021 - 08.2022
Provided customer service by answering questions about product location, price and availability.
Stocked shelves with newly arrived products.
Lifted materials of varied weights on regular basis.
Greeted customers and retrieved requested products to drive satisfaction.
Overnight Stocker
Walmart
El Paso, TX
10.2014 - 03.2017
Organized shelves, racks and bins to ensure product availability.
Followed proper procedure when dealing with hazardous materials such as chemicals or cleaning supplies.
Provided excellent customer service when assisting customers in finding desired items or answering questions about products or services offered.
Identified and quickly handled spill clean-up.
Followed instructions to properly arrange merchandise items.
Greeted customers and answered any questions they had about the store's products and services.
Assisted customers over the phone regarding store operations, product information and order placement.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Sr. Manager, Human Resources Business Partner at Cosmoprof Beauty/Division of Sally Beauty Holdings, Inc.Sr. Manager, Human Resources Business Partner at Cosmoprof Beauty/Division of Sally Beauty Holdings, Inc.
Senior Director, Ecommerce at Sally Beauty Holdings, BSG, Beauty Systems GroupSenior Director, Ecommerce at Sally Beauty Holdings, BSG, Beauty Systems Group