Brissa Garcia
Houston,TX
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Customer Service Representative bringing top-notch skills in oral and written communication, active listening, and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
1
1
year of professional experience
Work History
Assisstant Manager
Circle K
Houston, TX
03.2021 - 01.2022
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Monitored security and handled incidents calmly.
Education
High School Diploma -
Wheatly High School
4801 Providence St Houston Tx 7702005.2019
Skills
- Employee performance evaluations
- Recruiting and interviewing
- Financial Management
- Contract Management
- Strategic planning
- Employee scheduling
- Google Drive
- Training
- Business Development
- Sales growth
- Microsoft experience
- ability to multitask
- experience with computer, typing and internet
Timeline
Assisstant Manager
Circle K
03.2021 - 01.2022
High School Diploma -
Wheatly High School