Brissa Julianna Medina
Tracy,CA
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
7
7
years of professional experience
Work History
Key Holder Coordinator of Retail Sales
TJMaxx
Castro Valley, CA
02.2018 - 05.2019
- Began as a part-time associate at the front service desk, was then promoted to supervisor a team of 30 team members at a time, to operate a smooth and friendly customer experience.
- Mentored new sales associates to contribute to store's positive culture.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Trained team members in successful strategies to meet operational and sales targets.
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
Operations Manager
TJMaxx
San Mateo, CA
05.2019 - 05.2022
- Supervised operations staff and kept employees consistent with company policies and procedures.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Trained new employees on proper protocols and customer service standards.
Store Manager
Marshalls
Danville, CA
05.2022 - 11.2023
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Executive Team Lead Human Resources
Target
Modesto, CA
11.2023 - Current
- Fostered a diverse and inclusive workplace culture through targeted initiatives and education.
- Orchestrated district-wide events to boost morale, foster teamwork, and enhance overall job satisfaction levels among staff members.
- Oversaw employee benefits program, optimizing offerings to attract and retain skilled professionals.
- Increased talent retention by developing effective performance management processes.
Education
High School Diploma -
Woodside High School
WoodsideSkills
- Methodology Improvements
- Health and Safety Procedures
- Maintaining Clean Work Areas
- Cash Register Operations
- Originality and Creativity
- Program and Promotion Adherence
Accomplishments
- High School Diploma
- Notary Public (since December of 2021)
- Team Oriented
- Positivity
- Communicative
- Problem Solving
- Detailed
- Organized
- Independent.
Languages
Spanish
Professional Working
Timeline
Executive Team Lead Human Resources
Target
11.2023 - Current
Store Manager
Marshalls
05.2022 - 11.2023
Operations Manager
TJMaxx
05.2019 - 05.2022
Key Holder Coordinator of Retail Sales
TJMaxx
02.2018 - 05.2019
High School Diploma -
Woodside High School