Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Paralegal Assistant
Farath Gonzalez Law Firm
08.2023 - Current
Collaborated effectively with legal team members, fostering a positive work environment and increased efficiency.
Reduced case backlog by efficiently prioritizing and organizing diverse paralegal tasks.
Increased firm''s efficiency by implementing a digital archival system for easy retrieval of case files and records.
Enhanced client satisfaction by providing thorough legal research and efficient document preparation.
Improved accuracy in document management through meticulous proofreading and editing of legal documents.
Ensured compliance with court deadlines by maintaining an organized calendar system for attorneys and staff.
Drafted persuasive legal documents for attorney review, contributing to successful case outcomes.
Handled office scheduling and made notes for deadlines, motions, and other important dates.
Responded to client inquiries, providing accurate legal advice and offering assistance.
Receptionist Administrator
Dunham & Jones Law Firm
09.2021 - 08.2023
Answered incoming calls, directing clients to individuals addressing specific needs.
Handled complaints and questions, and re-directed calls to other team members.
Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
Managed multi-line phone system, ensuring prompt and courteous service to callers.
Fast Food Cashier
Chic-Fil-A
01.2020 - 03.2020
Accurately handled cash register transactions while providing excellent customer service.
Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
Assisted counter staff in packing ready orders and distributing to customers.
Trained new employees on proper cash handling procedures and point-of-sale technology use, improving staff productivity levels.
Waitress
Mexican Inn
01.2018 - 04.2019
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Answered customers' questions, recommended items, and recorded order information.
Assistant Store Manager
La Michoacana Meat Market
03.2018 - 11.2018
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Rotated merchandise and displays to feature new products and promotions.
Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Created and maintained safe and secure work environments for employees.
Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Trained and guided team members to maintain high productivity and performance metrics.
Education
High School Diploma -
Lake Worth High School
Lake Worth, TX
07.2016
Skills
Confidentiality Compliance
Document drafting
Client Communication
Legal writing
Document Scanning
Notary Services
Legal Research
Calendar Management
Writing and editing
Administrative Support
Microsoft Office
Scheduling/Planning
Accomplishments
Acted as the lead Legal Assistant on multiple international asylum cases, VAWA, I-130, AOS, I-601A cases.
Translated over 15 legal and educational publications from Spanish to English and from English to Spanish.
Languages
Spanish
Professional Working
English
Professional Working
Timeline
Paralegal Assistant
Farath Gonzalez Law Firm
08.2023 - Current
Receptionist Administrator
Dunham & Jones Law Firm
09.2021 - 08.2023
Fast Food Cashier
Chic-Fil-A
01.2020 - 03.2020
Assistant Store Manager
La Michoacana Meat Market
03.2018 - 11.2018
Waitress
Mexican Inn
01.2018 - 04.2019
High School Diploma -
Lake Worth High School
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