Britani Cote
Ottumwa,Ia
Summary
Skilled team player with strong background in meat processing environments. Works well independently and in groups to handle assignments and always ready to go beyond basics assignments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
PRODUCTION WORKER
JBS Pork Plant
Ottumwa, Ia
09.2017 - Current
- Identified and resolved equipment issues by monitoring operation and inspecting finished products
- Turned on and inspected auxiliary support equipment at start of each shift
- Packaged finished products and prepared for shipment
- Resolved production challenges with expert troubleshooting and creative problem-solving
- Notified supervisor of machine malfunctions and low-quality or defective products
- Reduced risks with strict adherence to safety protocols and PPE requirements
- Placed labels, company logos and exterior parts on finished products
- Helped achieve team goals by rotating duties and production lines to meet demand
- Kept warehouse safe and organized, following protocols while operating forklifts and pallet jacks
- Inspected and initiated equipment startup at onset of each shift
- Maintained high productivity with clean and organized workstations.
RESTAURANT WAITRESS
Parthenon Pizza and Steak House
Fort Madison, Ia
01.2013 - 07.2017
- Demonstrated technical knowledge of POS system and trained new employees on operation
- Reset food stations and dining areas to prepare for next shift or large parties
- Offered food options and substitutions for customized orders to meet customer dietary needs
- Sanitized dining areas, restrooms and preparation areas
- Verified customer identification and age for alcohol service
- Thoroughly swept and mopped floors, and stocked restrooms
- Anticipated and fulfilled guest needs and clarified specialty orders to avoid errors
- Delivered stellar customer service by remaining accessible and friendly
- Anticipated guest needs to expedite drink refills and place setting clearance
- Learned current menu items, ingredients and preparation methods to share with ordering guests
- Communicated customers' menu choices and special requests to kitchen staff
- Greeted guests promptly, shared daily specials and collected drink orders to offer superior service
- Transported food products, cleaned tables and counters, and stocked dining room supplies
- Trained new servers in restaurant procedures and customer service standards
- Took orders, made drinks and provided refills for guests
- Answered phones to take orders for customer pick up or delivery
- Handled multiple tables simultaneously with high service quality
- Restocked stations regularly to promote team productivity and meet customer needs
- Engaged customers in friendly conversation to boost satisfaction and restaurant loyalty
- Fostered fun atmosphere and family-style work environment consistent with company brand.
CONVENIENCE STORE CLERK/DONUT MAKER
Caseys General Store
Nauvoo, IL
01.2007 - 03.2009
- Facilitated scheduled preventive maintenance for bakery equipment to reduce downtime
- Used cutters, mixing machines and industrial ovens to prepare large-scale orders
- Eliminated waste by rotating stock and promptly replenishing products
- Inspected bakery products to determine compliance with quality standards, weight specifications and presentation
- Checked deliveries in, verified invoices and stocked products following sanitation standards
- Stocked display cases and kept bakery merchandise in storeroom rotated to maintain freshness and prevent spoilage
- Broke down, cleaned and sanitized work stations before meal service
- Prepared dishes to meet quality requirements, weighing and measuring ingredients to match recipe
- Worked under close supervision to handle tasks such as cleaning and slicing produce, slicing cold meats and making garnish and salads
- Used kitchen tools and equipment with focus on safety, sanitation and food preparation best practices
- Completed daily opening, closing and shift change tasks to keep the kitchen clean and efficient
- Inspected premises regularly to maintain compliance with food safety and sanitation regulations
- Assisted with unloading delivery trucks and processing new stock
- Used conversational skills to help guests feel welcomed and create warm environment
- Operated cash register and counted change to customers
- Troubleshot and maintained registers and other store equipment to minimize workflow disruptions
- Provided customers with exact change, keeping till in balance
- Cross-trained to provide flexible cover working in different positions
- Collaborated with team members across different departments
- Understood policy changes and promotions to better serve customers with current information
- Engaged customers, built connections and maintained positive attitude
- Kept employee and customer areas clean and orderly, using slow periods to tackle routine housekeeping tasks
- Maintained high customer satisfaction levels by going extra mile to personalize service
- Restocked shelves with current merchandise and arranged attractive, eye-catching displays.
Education
HIGH SCHOOL DIPLOMA -
Nauvoo-Colusa Jr. Sr. High
Nauvoo, IL12.2006
Skills
- Teamwork and Communication
- Punctual and Dependable
- Strong Work Ethic
- Production Processes Knowledge
- Following Instructions
- Proven leader
- Safety Standards Compliance
- Complex Problem-Solving
- Deadline compliance
- Assembly procedures
- Product Packaging
- Lockout and tagout procedures
- Machine Setups
- Product Inspection
- Quality Inspections
- Quality Assurance
References
References available upon request.
Timeline
PRODUCTION WORKER
JBS Pork Plant
09.2017 - Current
RESTAURANT WAITRESS
Parthenon Pizza and Steak House
01.2013 - 07.2017
CONVENIENCE STORE CLERK/DONUT MAKER
Caseys General Store
01.2007 - 03.2009
HIGH SCHOOL DIPLOMA -
Nauvoo-Colusa Jr. Sr. High
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