Energetic and organized with knack for leadership and problem-solving. Well-versed in strategic planning and operational efficiency, along with strong analytical and communication skills. Committed to driving team success and achieving organizational goals. Driven and empathetic , bringing a deep understanding of customers satisfaction and relationship building. Urgent to strong problem solving and communication skills along with keen ability to analyze customers feedback and implement effective solution. Committed to enhancing the customer experience through creating a dynamic environment. Strong emphasis on team collaboration to achieve results and adapt to evolving skills. Offering a blend of leadership qualities and strong desire to learn and grown with in management and company environment.
With in my role i was able to leverage tools provided to me to deliver results to make strategic decisions to maximize results through product optimization.By utilizing my tools daily i was informed with the latest communication and take action on anything pending. As driving result every 2 hr segment by always staying inmotion to drive 30% conversion. In addition to delivering results i was able to engage with my team by demonstrating passion for the brand as well as develop my team through strong culture of collaboration. Being able to develop new employees and on- going performance assessments of my current employees monthly to teach them new skills and empowering them to confidently use them. Creating succession plans and promotion with in our team to help develop their knowledge and professional growth with in the company. I had a strong understanding of my role and i was able to make the best decisions that will result in maximized sales. Frome merchandising the floor to maximizing product and rezoning talent to deliver the best customer service experience. Taking initiative to set up my store for success daily, i was quick to learn and apply new processes. Being able to deliver strong customer service by staying in motion to observe and coach to behaviors. Delivering an omni experience as well by ensuring the floor continues to have product availability for our customers and maintain floor story for our customers alive through her shopping experience by leveraging my Brand Guide tool.
One of my favorite things to do is travel, mainly to experience new food dishes as well as culture. My favorite location to travel to is Mexico.