Summary
Overview
Work History
Education
Skills
Timeline
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Britanie Hill

Dolomite,Alabama

Summary

Very enthusiastic and driven individual with seasoned customer service skills, reliable and dependent customer service professional. Hard working leader and great problem solver that's eager to provide solution to achieve company goals

Overview

18
18
years of professional experience

Work History

Charge Capture Associate

Piedmont HealthCare
01.2023 - Current
  • Reviewed billing sheets to obtain daily service charges.
  • Verified correct revenue and productivity action notations for billing.
  • Used data entry skills to accurately document and input statements.
  • Audited and corrected billing and posting documents for accuracy.
  • Worked with clinical departments to maintain complete, accurate and compliant charge capture functions.

Admixture Technician

Alabama Oncology
07.2019 - 01.2023
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Entered and processed patients' prescriptions into internal system.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
  • Liaised with other pharmacies to eliminate issues related to product expiration.

Admixture Technician

St. Vincent's Hospital
06.2010 - 08.2012
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Compounded and prepared intravenous products.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Interacted with healthcare professionals to support timely and proper processing of prescriptions.
  • Monitored inventory levels and notified pharmacist of items requiring reorder.
  • Used pharmacy software to enter prescription and insurance information.

Pharmacy Technician

Walmart
01.2006 - 03.2010
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Resolved third-party billing, computer system and customer service issues.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

Education

CPhT - Pharmacy

Virginia College - Birmingham
Virginia City, NV
08.2012

Skills

  • Exceptional Communicator
  • Presenting Solutions
  • Account Management
  • Customer Service and Assistance
  • Correcting Discrepancies
  • Inbound and Outbound Calling
  • Data Input
  • Reviewing Account Records
  • Procedural Codes
  • Workflow Processes

Timeline

Charge Capture Associate

Piedmont HealthCare
01.2023 - Current

Admixture Technician

Alabama Oncology
07.2019 - 01.2023

Admixture Technician

St. Vincent's Hospital
06.2010 - 08.2012

Pharmacy Technician

Walmart
01.2006 - 03.2010

CPhT - Pharmacy

Virginia College - Birmingham

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Britanie Hill