Britanie Presgrove
Office Manager
Atoka,TN
Summary
Experienced Office Management and Administration Professional experienced in optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that strives to maintain a healthy, productive environment for both employees and customers.
Overview
14
14
years of professional experience
Work History
Office Manager
M C Automotive
Atoka, TN
01.2016 - 07.2023
- Assigned jobs to the technician that best fit each vehicle concern.
- Created and sold estimates once vehicle was diagnosed by technician
- Managed office operations while scheduling appointments for customers.
- Maintained computer and physical filing systems.
- Prepared sales reports for monthly taxes.
- Ordered all parts and supplies needed to complete jobs and run both the office and shop efficiently.
Store Manager
Rack Room Shoes
Memphis, TN
11.2009 - 01.2015
- Managed inventory control, cash control, and store opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Skills
Policy and procedure modification
Documentation and control
Office administration
Bookkeeping
Budgeting
Staff Management
Excellent multi-tasking ability
Clear oral/written communication
Efficient in both Microsoft Excel and Quickbooks
Timeline
Office Manager
M C Automotive
01.2016 - 07.2023
Store Manager
Rack Room Shoes
11.2009 - 01.2015