Britanny Lira
Houston,TX
Summary
Proven team player and efficient problem-solver, I excelled at Flava Wings by enhancing customer satisfaction and streamlining transactions. Skilled in cash handling and active listening, I significantly contributed to a clean, productive work environment, demonstrating adaptability and a positive attitude. Achievements include mastering new technologies swiftly and maintaining exemplary accuracy in high-volume settings.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Shipley Donuts
Cashier Drive Thru
03.2024 - 06.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Worked flexible hours across night, weekend, and holiday shifts.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Cashier
Flava Wings
02.2024 - 06.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Cashier Assistant
Vida Mariscos
02.2023 - 09.2023
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
Education
Elsik High School
Houston, TX06.2021
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Active Listening
Certification
TABC
food Handlers
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Shipley Donuts
Cashier Drive Thru
03.2024 - 06.2024
Cashier
Flava Wings
02.2024 - 06.2024
Cashier Assistant
Vida Mariscos
02.2023 - 09.2023
Elsik High School
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